Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

i log out properly but when i log back in a message appears basically saying it cant open my page due another one being not closed properly before. WHY?

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Lexi

Lexi
Lexi
more options

I log out correctly every time making sure all windows are closed but every time i log back in a window appears saying "well this is embarrassing, we are having trouble opening your page (or something close to that, i cant remember the exact words) then at the bottom it says"this is usually due to a window being open (or close to that) then it asks me if i want to close or restore the session and it has a list of the last 2 pages i opened. But i ALWAYS close them before logging out. Why does it keep doing this? Do we have a clever hacker or something?

I log out correctly every time making sure all windows are closed but every time i log back in a window appears saying "well this is embarrassing, we are having trouble opening your page (or something close to that, i cant remember the exact words) then at the bottom it says"this is usually due to a window being open (or close to that) then it asks me if i want to close or restore the session and it has a list of the last 2 pages i opened. But i ALWAYS close them before logging out. Why does it keep doing this? Do we have a clever hacker or something?

Ŋuɖoɖo si wotia

hello lexi, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Ɖɔɖɔɖo si wotia

hello lexi, this is currently a problem in firefox when you first close all open firefox windows and then close the application afterwards - the bug should be addressed in a later version of firefox.

as a workaround in the meanwhile you could close firefox (through firefox > quit) while the browser window is still running or try this: enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named browser.sessionstore.resume_from_crash. double-click it and change its value to false.

Lexi
Lexi Biabia la
more options

Thanx for the super speedy reply Phillipp, i thought i was going nuts! Plus we've just had a hacker in our system and i thought maybe he/she hadnt been properly removed. Cheers

im assuming pushing the yes button to say this answered my question is the solved button you were referring to.