I'm trying 2 weeks now to get hotmail open in firefox. I can open hotmail in IE but i can not use my Hotmail account in Firefox.
I'm trying 2 weeks now to get hotmail open in firefox.
I can open hotmail in IE but i can not use my Hotmail account in Firefox.
I can not log in the hotmail-signpage.
When I click on a message in the inbox, i can't open my messages, nothing would open.
Hotmail works with IE, and also with Firefox in Mozilla Safe Mode. I dont know if i use Fox-it Reader plugin, where to find Fox-it Reader plugin. I cleaned history, remove all cookies, and hotmail still wont open my messages on firefox.
I'm not a computer person and my english is not good at all.
Hopefully you can help me to use my hotmailaccount in Firefox again. Please do you have useful tips in Dutch language? Many thanks!
All Replies (5)
Please reload the webpage while bypassing the cache using one of the following steps:
- Hold down the Shift key and click the Reload button with the left mouse key.
OR
- Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
- Press Command + Shift + R (Mac)
See if this helps solve the issues you had and please report back to us!
This can also be caused by problems with corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Hello to everyone
Thank you all so much to all of you for the prompt reply!
Sorry I did try all your ideas, but I stil can't open Hotmail-account and I can't send, reply any hotmail-emails, when I click on a message in my Inbox the message doesn't open. If I click on any links in my inbox on hotmail, absolutely nothing happens.
I'm using HTTPS-hotmail. JavaScript is enabled . I'm not infected with malware, I use Norman Security Suite Viruses and Spyware.
I disabled all add-ons with FF in Safe Mode, and hotmail worked well. I used Hotmail with Firefox for years with no problem. Starting about 2 weeks i can't sign into my hotmail account through firefox;
I open firefox, then hotmail, put my adress, and then there's this page: A password isn't enough ... I click on the "SAVE"-button", it does not work.
It works well in IE.
I did remove the cookies, by 'View Cookies' there is this cookie: "answers microsoft.com"", and i cannot remove this cookie.
(I have firefox on "Never remember history")
I also did use the the refresh button and the Shift key, it doesn't work :-(
By Pressing Ctrl+Shift+Del , totally nothing happens. Please help me.
Thank you so much for your help!! My english language is not good, that's why my reply takes a long time. Sorry for that.
I wish you all a wonderful evening from Holland.
Hello to everyone
Thank you all so much to all of you for the prompt reply!
Sorry I did try all your ideas, but I stil can't open Hotmail-account and I can't send, reply any hotmail-emails, when I click on a message in my Inbox the message doesn't open. If I click on any links in my inbox on hotmail, absolutely nothing happens.
I'm using HTTPS-hotmail. JavaScript is enabled . I'm not infected with malware, I use Norman Security Suite Viruses and Spyware.
I disabled all add-ons with FF in Safe Mode, and hotmail worked well. I used Hotmail with Firefox for years with no problem. Starting about 2 weeks i can't sign into my hotmail account through firefox;
I open firefox, then hotmail, put my adress, and then there's this page: A password isn't enough ... I click on the "SAVE"-button", it does not work.
It works well in IE.
I did remove the cookies, by 'View Cookies' there is this cookie: "answers microsoft com"", and i cannot remove this cookie.
(I have firefox on "Never remember history")
I also did use the the refresh button and the Shift key, it doesn't work :-(
By Pressing Ctrl+Shift+Del , totally nothing happens. Please help me.
Thank you so much for your help!! My english language is not good, that's why my reply takes a long time. Sorry for that.
I wish you all a wonderful evening from Holland.
Hi Maude
I missed that you had created three threads about this problem, so I'm gone lock this one as well.
Please continue here: [/questions/945108]</blockquote>