Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant import my internet explorer

  • 14 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ pebbs2

more options

Firefox gives an error when I want to import my internet explorer. 'a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.'

Firefox gives an error when I want to import my internet explorer. 'a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.'

All Replies (14)

more options

How can you import IE into Firefox? Could you clarify?

more options

Hi! I went to firefox > file > import > internet explorer (was the only option) > next > starts to import my IE then I get this error message;

 'a problem caused the program to stop working correctly.  

Windows will close the program and notify you if a solution is available'

more options

So you are trying to import Favorites of Internet Explorer into Firefox, correct?

more options

So you are trying to import Favorites of Internet Explorer into Firefox, correct?

more options

Again, you are trying to import the Favorites into Firefox, correct? If so, exit Firefox and restart it, and try again to see if you are successful to do so.

more options

yes. i want firefox to import my favorites from internet explorer.

more options

ok Ill try that.

more options

I did exit ; when I tried to IMPORT I got an error that firefox stopped working and stopped the import.

more options

also, when i tried to confirm my firefox EMAIL i got this message: Something is wrong

We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.

 but I was able to login to this community website.
more options

Try to start Firefox in Safe Mode to see if the problem continues. If not, it's one of your add-ons that is causing the problem:


http://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

more options

restarted in safe mode and the same error occurs.

more options

Please read this article:


http://kb.mozillazine.org/Standard_diagnostic_-_Firefox


I would suggest you do a clean install of Firefox to see if you can fix the problem.

more options

thanks ill try.