Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I turn on Firefox/Cox, my password and log-in no longer appears!

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Shadow110

more options

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log in user name as well as password.

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log in user name as well as password.

All Replies (1)

more options

Hi, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST

Profile : Make a new one add a password and test ...:

Please let us know if this solved your issue or if need further assistance.