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Can't see my Logon and password cursor on Total Connect 2.0 (Honeywell)

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 10 views
  • Nuɖoɖo mlɔetɔ cor-el

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Hi,

When I click to sign in, I'm unable to see my cursor or the keying I enter. In google chrome browser I can. Why?

https://rs.alarmnet.com/TotalConnect2/#/

Hi, When I click to sign in, I'm unable to see my cursor or the keying I enter. In google chrome browser I can. Why? https://rs.alarmnet.com/TotalConnect2/#/

All Replies (2)

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The whole page is a flash player. It is not working properly. You should contact the website support.

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At least both input fields work fine here (not sure about Connect).


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window