Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 11 views
  • Nuɖoɖo mlɔetɔ db7555

more options

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223

My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that could have caused this...maybe update Firefox??? I use Windows 7 Pro. Firefox is up-to-date, because I was able to update it in Windows Safemode. My AVG antivirus is up-to-date, as is Windows. I ran a virus scan from AVG and Trend Micro House Calls (internet based).

Crash ID: bp-4e624af0-f5d5-434b-9113-fd0d22151223 My firefox keeps crashing, even in Firefox Safemode. It started a few days ago, but I don't remember what I did that could have caused this...maybe update Firefox??? I use Windows 7 Pro. Firefox is up-to-date, because I was able to update it in Windows Safemode. My AVG antivirus is up-to-date, as is Windows. I ran a virus scan from AVG and Trend Micro House Calls (internet based).

Ŋuɖoɖo si wotia

hi db7555, thanks for providing a crash id. in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this). this should address the kind of crash at hand.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

hi db7555, thanks for providing a crash id. in case you have nvidia's network access manager or forceware network manager software installed, please go into your system control panel and uninstall it (or go there and have look if it is listed there, if you're unsure about this). this should address the kind of crash at hand.