Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

cannot sign out of gmail

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ comnut1

comnut1
comnut1
more options

There is another post about this, BUT I cannot remember *all* my login... :'( https://support.mozilla.org/en-US/questions/1043241 None of that works...

Strange thing is the google 'help forum' about it... the 'sign out ' option WORKS!! https://productforums.google.com/forum/#!topic/gmail/cOHP1FYtg2Q

something going wrong! - did feedback, but will they bother??? >:(

There is another post about this, BUT I cannot remember *all* my login... :'( https://support.mozilla.org/en-US/questions/1043241 None of that works... Strange thing is the google 'help forum' about it... the 'sign out ' option WORKS!! https://productforums.google.com/forum/#!topic/gmail/cOHP1FYtg2Q something going wrong! - did feedback, but will they bother??? >:(

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A detail like a website remembering you (log you in automatically) is stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

You can remove the cookies from a website to make the website forget about you.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder:

comnut1
comnut1 Biabia la
more options

Oops.. the 'help forum' sign out works there, but NOT in gmail?????? Adblock set 'disable everywhere'...

only 'simple' way out is to use 'cookie manager' addon..

I now find that even though the pointer does not change to 'finger' there is a link there.. https://accounts.google.com/SignOutOptions?hl=en-GB&continue=https://mail.google.com/mail&service=mail

comnut1
comnut1 Biabia la
more options

of course you have to 'open in new tab' to activate it..