How do I set up Mozilla to accept connections on port "The World Wide Web service (HTTP)"?
When attempting to embed a video in PowerPoint 2013, the message "Sorry we are having some temporary service issues" appears.
In researching the problem at Microsoft. com, the following message was received: Mozilla is not set up to accept connections on port "The World Wide Web service (HTTP)."
Ausgewählte Lösung
Hmm... PowerPoint should use Windows to connect to the internet and not Firefox.
Which method are you using?
(1) Insert > Video > Online Video
Apparently there was an update this month that enables this, as described in this support post (see top Answer just after the question): Embedding online you tube video in powerpoint 2013 - Microsoft Community
Here's how it should work after the update: Insert or link to a video on YouTube - PowerPoint
(2) Developer > More Controls > Shockwave Flash Object
As documented on other sites, such as: https://www2.palomar.edu/pages/atrc/2013/09/17/how-to-embed-youtube-video-in-powerpoint-2013/
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That's confusing. Does it mean your Firefox browser or the Mozilla website? Neither really makes sense.
Where is the video you are attempting to embed? I recommend using a file you have already downloaded and converted to one of the formats PowerPoint can handle natively, such as Windows Media or MP4. Is that an option?
Note: I haven't used the online version of PowerPoint, just the desktop versions.
The reply from Microsoft specifically stated "Mozilla." I went to Firefox and the box for "Auto-detect proxy settings . . ." is checked.
The video is on Youtube and it will be used for training.
The version of PowerPoint 2013 that I am using is the desktop version, not an online version.
Ausgewählte Lösung
Hmm... PowerPoint should use Windows to connect to the internet and not Firefox.
Which method are you using?
(1) Insert > Video > Online Video
Apparently there was an update this month that enables this, as described in this support post (see top Answer just after the question): Embedding online you tube video in powerpoint 2013 - Microsoft Community
Here's how it should work after the update: Insert or link to a video on YouTube - PowerPoint
(2) Developer > More Controls > Shockwave Flash Object
As documented on other sites, such as: https://www2.palomar.edu/pages/atrc/2013/09/17/how-to-embed-youtube-video-in-powerpoint-2013/