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The text of some menu callouts (sidebar, page style) is completely garbled. Other callouts are correct.

  • 3 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von boomer23059

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Menu callouts (View - Sidebar and View - Page Style) are completely garbled black boxes and lines. Other callouts (View - Zoom, etc.) appear normal. Windows 8, FireFox 22. Did not have this problem before the last upgrade to FF22. I completely uninstalled FF and reinstalled. Tried with no add-ins. Problem persists. Any help would be appreciated.

Menu callouts (View - Sidebar and View - Page Style) are completely garbled black boxes and lines. Other callouts (View - Zoom, etc.) appear normal. Windows 8, FireFox 22. Did not have this problem before the last upgrade to FF22. I completely uninstalled FF and reinstalled. Tried with no add-ins. Problem persists. Any help would be appreciated.

Ausgewählte Lösung

Try to disable hardware acceleration in Firefox.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

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Alle Antworten (3)

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Ausgewählte Lösung

Try to disable hardware acceleration in Firefox.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

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That fixed it! You're a genius! Thanks!!