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I can't get the volume to work when I use firefox. It does work on internet explorer. What is going on?

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I downloaded firefox in order to do some online training that I couldn't open in any other browser. I can't get the volume to work in this browser. I can use internet explorer and the volume works. But I can only do the training through firefox.

I downloaded firefox in order to do some online training that I couldn't open in any other browser. I can't get the volume to work in this browser. I can use internet explorer and the volume works. But I can only do the training through firefox.

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You can click the Volume icon on the Windows Taskbar near the clock and click the Mixer link at the bottom to open the mixer.
You can adjust the volume level for each application in that window, so make sure that Firefox is not muted or set at a low level.
Current Firefox versions use the plugin-container process to run plugins, so you need to check the volume setting for the plugin-container process.
You will only see the Firefox program or the Plugin Container in the Mixer if you are on a website that plays sound.

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If you are trying to watch or listen to something on a web page, you should find the volume control on the control box of what want to listen to.