Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

How do I resolve loss of audio volume control?

  • 5 Antworten
  • 6 haben dieses Problem
  • 17 Aufrufe
  • Letzte Antwort von MsTruNorth

more options

The speakers on my laptop work fine, outside of any browser. However, in either FF or IE the audio volume is stuck at barely audible, even though I have the volume wheel set at maximum. I am in a Windows XP environment, using FF 16.0.1.

The speakers on my laptop work fine, outside of any browser. However, in either FF or IE the audio volume is stuck at barely audible, even though I have the volume wheel set at maximum. I am in a Windows XP environment, using FF 16.0.1.

Ausgewählte Lösung

After removing and reinstalling Flashplayer 11, I noticed that the sound control on each video was set at minimum. I just slid the sound control up at the bottom of the video in question, and I got sound. I don't know what caused the sound to reset to minimum, but the problem appears to have been resolved. I hope for longer than a few hours this time.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (5)

more options

Does this happen with all plugins or only with the Flash plugin?

Try to clear the Flash local storage and settings.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site
    • Remove all domains: Delete All and Delete Data

Flash Website Storage Settings panel:

Global Storage Settings Panel:

more options

I resolved the problem by uninstalling Quicktime. I had recently been prompted by AdBlock to update Quicktime. Several days later this audio-volume problem developed. I have NO idea why Quicktime is even required on PCs these days, when we have Flashplayer installed. Anyway, I uninstalled Quicktime, and my problem was resolved.

more options

I cleared the local storage cache in Flashplayer. I still have not got audio on my videos.

more options

Removing Quicktime worked for several hours. Then my audio dropped out again.

more options

Ausgewählte Lösung

After removing and reinstalling Flashplayer 11, I noticed that the sound control on each video was set at minimum. I just slid the sound control up at the bottom of the video in question, and I got sound. I don't know what caused the sound to reset to minimum, but the problem appears to have been resolved. I hope for longer than a few hours this time.