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When I click on a link that opens in a new window, it takes an unusual long time to open. (16-20 seconds). Same with opening Firefox when I turn on my laptop.

  • 3 Antworten
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

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Once it's open, it works fine. I can move around the document or page without any issue, it's just opening. This does not happen when it opens a new tab. Only when it opens a new pop up page. Same with opening Firefox in the morning. I did the same process in IE, and did not have the same problem.

Once it's open, it works fine. I can move around the document or page without any issue, it's just opening. This does not happen when it opens a new tab. Only when it opens a new pop up page. Same with opening Firefox in the morning. I did the same process in IE, and did not have the same problem.

Ausgewählte Lösung

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Also make sure that your security software is blocking (pop-up) windows.

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Ausgewählte Lösung

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


Also make sure that your security software is blocking (pop-up) windows.

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Thanks! I tried that and found it was the Endnote Web add on causing the problem. I never use it, so no loss!

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You're welcome