Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

firefox refuses to install /investools-events.webex.com says it is corupt - it is NOT corupt and I want to install it

  • 2 Antworten
  • 146 haben dieses Problem
  • 5572 Aufrufe
  • Letzte Antwort von dibl

more options

When I try to install -- /investools-events.webex.com -- firefox refuses to install and says it is corrupt - it is NOT corrupt and I want to install the program

Alle Antworten (2)

more options

Hello Juliesims i will work on your problem for as long as i can to help you out when you are available contact me at jeremyeramian@gmail.com so we can discuss ways to fix the problem. and what download were you trying to get there is a list and i would like to try to narrow it down.

Geändert am von Jeremy Eramian

more options

Workaround found!

Uninstall the WebEx plugin - you can do this from the control panel -> Add/remove programs or you can go the Cisco/WebEx support site

WebEx support/downloads https://support.webex.com/MyAccountWeb/supportUtilities.do?root=Tools

and find the "Meeting Services Removal Tool" which you download and run.

When you try to attend a meeting, the pre-meeting probe will determine that the plug-in is not present and will take you to a page that has two buttons Setup and Cancel. Click Cancel

  1. On your way into the meeting the "in-line" install will successfully install the plug-in and you'll be put into the meeting.
  2. Subsequent visits to a WebEx meeting will proceed normally since the pre-meeting probe will detect the presence of the plug-in