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Cannot get hotmail, can on other browsers. also looks strange on opening, lots of typed words that have nothing to do with mail.

  • 3 Antworten
  • 4 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

tommyboycorr
tommyboycorr
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Will load hotmail up until you try and go to in box, then screen goes light and it never connects. But on other browsers I get my hotmail no problems.

Will load hotmail up until you try and go to in box, then screen goes light and it never connects. But on other browsers I get my hotmail no problems.

Alle Antworten (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
tommyboycorr
tommyboycorr Fragesteller
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Thanks for the reply, My daughter did all the things you mentioned above with no change. I am not very saavy with computers to do the things you mentioned. Now what?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

See also: