A profile starts minimized and cannot be expanded in Windows
On a Windows 11 computer I have the latest version of Thunderbird and two profiles.
For a few hours now, when I open the main profile, it appears minimized in the taskbar and does not allow me to expand or maximize it. I can't use my email.
In the other profile (which I don't usually use) it works fine.
In the crash report it appears something like mozLz40 8 ô?{"v":1,"crashes":{},"countsByDay? ð?rruptDate":null}
Any solution or tip?
Ausgewählte Lösung
If a crash report has been submitted, the ID is stored in this location:
C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted
Launch in safe mode, 'reset toolbars & controls', 'make changes & restart'. Working properly now in normal mode?
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Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)?
Post a crash ID, from Help/Troubleshooting Info. An ID is a string beginning with bp-....
Does the same thing happen in safe/troubleshoot mode (hold Shift when launching TB)? Holding Shift when launching TB works!!! What a nice surprise. Thanks!
Post a crash ID, from Help/Troubleshooting Info. An ID is a string beginning with bp-.... Following https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb
No report appears and no folder named submitted appears in File Explorer.
Thanks for any help. At least I can continue using on safe mode.
Ausgewählte Lösung
If a crash report has been submitted, the ID is stored in this location:
C:\Users\username\AppData\Roaming\Thunderbird\Crash Reports\submitted
Launch in safe mode, 'reset toolbars & controls', 'make changes & restart'. Working properly now in normal mode?
@ssfhowes I need to wait until Monday to get the notebook back. Sorry I will update the post.
@ssfhowes Solved now!
"Launch in safe mode, 'reset toolbars & controls', 'make changes & restart'. Working properly now in normal mode?"
Thanks a lot.
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