Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Inbox and folder for IMAP account are empty

  • 4 Antworten
  • 0 haben dieses Problem
  • 12 Aufrufe
  • Letzte Antwort von bjoern_

more options

Thunderbird version: 115.6.1

Since the end of last week, no e-mails have been displayed in the inbox or folders - a number with unread messages and the folder size still appears next to the inbox and folders, and I also receive a desktop notification when a new e-mail arrives. The connection to the server must therefore still be available. The calendar is also displayed.

In the account settings under "Synchronisation & Storge - Disk Space" "Synchronize all messages locally regardless of age" is activated.

Deactivating add-ons does not lead to any different behaviour, but starting Thunderbird in safe mode does. Then all messages are displayed again.

Likewise, "Properties - Repair folder" and clearing the cache under "General - Disk Space - Clear now" do not lead to a solution.

Are there any other solutions I can try?

Thunderbird version: 115.6.1 Since the end of last week, no e-mails have been displayed in the inbox or folders - a number with unread messages and the folder size still appears next to the inbox and folders, and I also receive a desktop notification when a new e-mail arrives. The connection to the server must therefore still be available. The calendar is also displayed. In the account settings under "Synchronisation & Storge - Disk Space" "Synchronize all messages locally regardless of age" is activated. Deactivating add-ons does not lead to any different behaviour, but starting Thunderbird in safe mode does. Then all messages are displayed again. Likewise, "Properties - Repair folder" and clearing the cache under "General - Disk Space - Clear now" do not lead to a solution. Are there any other solutions I can try?

Ausgewählte Lösung

When I selected the folder under all folders, the result was the same.

Sometimes it's the obvious that you overlook. I have just found the solution myself. In the Quick Filter was activated "Show only starred messages" - I did not select this option consciously - and that for all folders.

Thank you for your support in solving my problem.

Diese Antwort im Kontext lesen 👍 0

Alle Antworten (4)

more options

Perhaps post a screen shot of what you do see.

Hilfreich?

more options

Attached is a screenshot.

As you can see, Thunderbird shows at the top that there are 12 messages in this inbox. However, the area in which the emails are normally displayed is empty.

Hilfreich?

more options

Do you get the same result if you select the same folder in the all folders view rather than in favourites?

Hilfreich?

more options

Ausgewählte Lösung

When I selected the folder under all folders, the result was the same.

Sometimes it's the obvious that you overlook. I have just found the solution myself. In the Quick Filter was activated "Show only starred messages" - I did not select this option consciously - and that for all folders.

Thank you for your support in solving my problem.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.