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all i get is random text characters in any search box after firefox updated

  • 3 Antworten
  • 0 haben dieses Problem
  • 16 Aufrufe
  • Letzte Antwort von zeroknight

rjbinger
rjbinger
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I started my system and when firefox loaded got a message about new update installed. now everytime i type anything into a text box all i get is random characters.

if i press a single key repeatedly, it scrolls the keyboard.... ie qwertyuiop etc

i am forced to use microsoft edge to even post this. everything else on system works fine except firefox. windows 11 pro with 64 bit operating

firefox ver 116.0.1 64 bit

zone alarm extreme security with keylogger disabled

I started my system and when firefox loaded got a message about new update installed. now everytime i type anything into a text box all i get is random characters. if i press a single key repeatedly, it scrolls the keyboard.... ie qwertyuiop etc i am forced to use microsoft edge to even post this. everything else on system works fine except firefox. windows 11 pro with 64 bit operating firefox ver 116.0.1 64 bit zone alarm extreme security with keylogger disabled

Alle Antworten (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This still happens in 116 and 116.0.1 when the ZoneAlarm Anti-Keylogger application is enabled, this seems to be a separate application.

In 116 the ZoneAlarm icsak.dll that makes the Anti-Keylogger feature work properly in Firefox is blocked in Firefox 116 on Windows because it is causing crashes. For now you can try to update ZoneAlarm or disable the ZoneAlarm Anti-Keylogger feature.

This will be fixed in the Firefox 116.0.2 release by removing the block for icsak.dll.

rjbinger
rjbinger Fragesteller
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ZoneAlarm Anti-Keylogger is " Disabled " and still the random text

zeroknight
zeroknight
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Turned off the anti-keylogger in ZAES, Zone Alarm Extreme Security,(open ZA window, select Web and privacy, turn off anti-Keylogger so button displays "OFF") and rebooted Firefox. This solved the typing character problem. First tried just disabling ZAES that did not work until I opened Task Manager and did an "end task" on anti-keylogger app that was still running. normally 2 anti-keylogger apps were running. Ctrl+Alt+Delete, select "Task Manager" select Anti-keylogger, left click and select "end task."

https://support.mozilla.org/en-US/questions/1420234#answer-1595778