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Can never fully verify an account when creating new account

  • 3 Antworten
  • 0 haben dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von david

laurent11
laurent11
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Hi,

I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes.

If I try to configure it manually, I get an error saying "incoming server already exists."

To fix the problem, I have to exit TB and manually edit the profile file.

I end up adding:

user_pref("mail.account.accountXX.identities", "idXX"); user_pref("mail.account.accountXX.server", "serverXX");

Then I make a copy of another account's

user_pref("mail.identity.idXX.XXX"

settings and make them fit the new account.

As you can guess, it's pretty tedious and annoying but I don't understand why this happens.

Any ideas?

L

Hi, I use a siteground server and whenever I add a new account, TB recognizes the settings but when I click "Next" to finalize the process, it never completes. If I try to configure it manually, I get an error saying "incoming server already exists." To fix the problem, I have to exit TB and manually edit the profile file. I end up adding: user_pref("mail.account.'''accountXX'''.identities", "'''idXX'''"); user_pref("mail.account.'''accountXX'''.server", "'''serverXX'''"); Then I make a copy of another account's user_pref("mail.identity.idXX.XXX" settings and make them fit the new account. As you can guess, it's pretty tedious and annoying but I don't understand why this happens. Any ideas? L

Geändert am von laurent11

Ausgewählte Lösung

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

david
david
  • Top 10 Contributor
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Ausgewählte Lösung

If you're entering password at time of creation, stop doing that. That is usually the way to resolve the issue.

laurent11
laurent11 Fragesteller
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Ah, that was it!

Somehow I think if this causes a problem, it shouldn't be offered as an option on creation.

Thanks!

david
david
  • Top 10 Contributor
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I'm glad it worked. I don't about all acconts, but that works on all problems I have seen reported here.