Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

lost account information

  • 1 Antwort
  • 0 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Dropa

atanaspehlivanov
atanaspehlivanov
more options

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Alle Antworten (1)

Dropa
Dropa
more options

When you reinstall the PC anything that was on that PC is gone and is a clean install. So did you backup your login and bookmark before you did this? Firefox doesn't have a backup to restore any login or bookmark. And forgetting your firefox password and if the reset primary email can't be accessed then this is a Lost account and there's nothing more that can be done if the reset and password is forgotten.