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My data of firefox account has missed after ubuntu update.

  • 1 Antwort
  • 0 haben dieses Problem
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  • Letzte Antwort von jonzn4SUSE

Dmytro
Dmytro
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Hello,

I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged I have noticed that my account don't have any data/password so on. How can I recover it? Is it possible to contact Mozilla support to request to restore my account and tell me why it has been removed?

Hello, I have too many information in my Firefox account but. Before updating I was logout from account and logged only when upgrade is completed. But when I have logged I have noticed that my account don't have any data/password so on. How can I recover it? Is it possible to contact Mozilla support to request to restore my account and tell me why it has been removed?

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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You are not the first Ubuntu user with the same issue. Do you have your Firefox account on another device? see screenshot This is why I run different versions of Firefox on multiple devices. If one goes boom, the data is synced and cant get sent if needed. I've had to use the option 1 time in past 2yrs when Nightly updated and all my tabs were gone.