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Recently changed hosts and now I have TWO mailboxes in Thunderbird

  • 42 Antworten
  • 1 hat dieses Problem
  • 51 Aufrufe
  • Letzte Antwort von flynnboy

flynnboy
flynnboy
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Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nilgaut.o2switch.net All mails are going into the latter and this is NOT the one I want. If I look at 'settings' for raysloan.com at the top it says 'The following is a special account. There are no identities associated with it - account name ray@raysloan.com' !?

Please see the screen shots attached.

I am terrified of trying anything for fear of losing important mails. The last time something similar happened I lost all of my client information ! How can I get my primary mailbox back as my default mailbox and get rid of the ray@nilgaut.o2switch.net without losing mails ?

Thanks very much for any help.

Hi, I have just changed my hosting company. I reconfigured my server settings and now I have TWO mailboxes: ray@raysloan.com (this is the one I want!) and another ray@nilgaut.o2switch.net All mails are going into the latter and this is NOT the one I want. If I look at 'settings' for raysloan.com at the top it says 'The following is a special account. There are no identities associated with it - account name ray@raysloan.com' !? Please see the screen shots attached. I am terrified of trying anything for fear of losing important mails. The last time something similar happened I lost all of my client information ! How can I get my primary mailbox back as my default mailbox and get rid of the ray@nilgaut.o2switch.net without losing mails ? Thanks very much for any help.
Angefügte Screenshots

Ausgewählte Lösung

Hi TH

It would seem that we are finished here, and so I just wanted to say thank you very much for your help !

Very best wishes

Ray

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flynnboy
flynnboy Fragesteller
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Hi TH,

I have done everything you asked and a 'Templates' folder appeared in my webmail after I created it in my folder pane..

In account settings and keep message templates in: Templates folder on raysloan.com was clicked. I selected 'other' it now says 'templates on ray@raysloan.com' under 'Other'

Thanks again !

flynnboy
flynnboy Fragesteller
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Ausgewählte Lösung

Hi TH

It would seem that we are finished here, and so I just wanted to say thank you very much for your help !

Very best wishes

Ray

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