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Firefox does not allow any searches. It shows the tab but does not search

bwhio7
bwhio7
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Is there a fix. It was working until a couple of days ago. I had to download office 13 and that's when it stopped working. I am not sure if it is synced or not

Is there a fix. It was working until a couple of days ago. I had to download office 13 and that's when it stopped working. I am not sure if it is synced or not

Alle Antworten (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I have questions... the main question is: does anything work at all?

Sometimes program installers and uninstallers mess with certain shared Microsoft files, especially the VCRUNTIME140_1.DLL file. If this file isn't in the expected location, Firefox is mostly dead from the address bar down. It won't load bookmarks, run searches, etc.

If that sounds like you:

To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:

(A) Open https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160#visual-studio-2015-2017-2019-and-2022

(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:

  • 64-bit Windows: the "X64" download
  • 32-bit Windows: the "X86" download

(C) Run that installer and restart Windows.

Any improvement?