Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

WEB PAGES WILL NOT DISPLAY

  • 1 Antwort
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von cor-el

fjkuznik
fjkuznik
more options

I have a new laptop on which I have tried to install Firefox several times. It seems to install properly, and connect to web pages, but then nothing displays, it just shows a blank page. I've done all the basic help suggestions, clearing the cache, etc., none of that worked. I keep getting an error message: The code execution cannot proceed because VCRUNTIME140_1.dill was not found. Went to a help page, where it suggested that I go to a Microsoft support site, download and install vc_redist.x64.exe. Did that, it made no difference. I'm trying to get this on a Dell laptop (Inspiron 15 3000), working in Windows 10. Really want to use Firefox as my browser and would appreciate any suggestions. Thank you!

[email removed from public]

I have a new laptop on which I have tried to install Firefox several times. It seems to install properly, and connect to web pages, but then nothing displays, it just shows a blank page. I've done all the basic help suggestions, clearing the cache, etc., none of that worked. I keep getting an error message: The code execution cannot proceed because VCRUNTIME140_1.dill was not found. Went to a help page, where it suggested that I go to a Microsoft support site, download and install vc_redist.x64.exe. Did that, it made no difference. I'm trying to get this on a Dell laptop (Inspiron 15 3000), working in Windows 10. Really want to use Firefox as my browser and would appreciate any suggestions. Thank you! [email removed from public]

Geändert am von James

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.