Logging into chase.com
I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?
Alle Antworten (2)
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Often if two very different browsers have the same issue, it is worth investigating whether they both connect through the same intermediary, such as a filter associated with your security software.