Junk mail continues to get through junk filters
I have been marking emails from a specific account (local councilor in a city I lived in until three years ago), and still the emails get through. I have installed 78.11.0 (64-bit). I would have thought by now that three years of "mark as junk" would have got the message through to the junk filters; that Thunderbird would, by now, have learned something. Is there a hard and heavy hammer that can be used to state finally that any and all email from "Krzstzyn Wzng-Tzm <rzdzng@tcndp.cz>" is Junk? Thanks Chris Greaves
Ausgewählte Lösung
No apology necessary. You're welcome. Yes, you're right about the power of filters.
Diese Antwort im Kontext lesen 👍 1Alle Antworten (5)
You can create a filter specifically for that sender.
Stans, thanks for this reply, but it doesn't help me much. I have relied on Thunderbird's claim that "Thunderbird will be able to mark junk mail automatically". I would have thought that three years of manually marking mail from this sender would allow Thunderbird to mark junk mail as being - junk!
I have once again looked through all the settings in Options and in Account Settings, but I do not see any point where I can add a specific email address to a "black list".
Can you suggest any reason why Thunderbird's automatic (heuristic?) processes would ignore my repeated claims that 'this is junk mail"? Thanks, Chris
I don't know why your installation of Thunderbird doesn't seem to have learnt anything. Its training data is probably corrupt. You could always Reset Training Data and teach it afresh.
There is no blacklist, but you can create a filter from that sender. See Blocking a sender
Stans said
I don't know why your installation of Thunderbird doesn't seem to have learnt anything. Its training data is probably corrupt. You could always Reset Training Data and teach it afresh. There is no blacklist, but you can create a filter from that sender. See Blocking a sender
Thank you Stans. I owe you an apology.
(1) I created a filter and applied "Run Now" and the latest offending email disappeared from my InBox; I had held on to it thinking that I could use it if such an opportunity to experiment arose.
(2) Then I thought that if I "Reset Training Data" I will have lost my labour over the past three years. But decided that if that's what it took to solve a problem posted publicly, then I should do that.
(3) THEN I thought that in fairness to you I should upgrade to the latest version anyway, so ...
(4) I upgraded from 78.8.1 to 78.14.0 which offered me a chance to upgrade to 91.8.1 - which I did. I am now at (Help About) 91.8.1. MEA CULPA! I bet even the entire Thunderbird team couldn't produce a definitive list of fixes since 78.8.1 which was probably distributed on 80-column punched cards (grin)
(5) I turned ON "Automatically install updates" (I give you permission to scream "Stupid Chris!!")
(6) I then "Reset Training Data
(7) I checked (Tools, Message filters) and that single block is still present; I have left it there for the time being.
If I have understood the system, a block/filter is a more powerful tool than a simple black list, if only because, in general, a black list refers to a set of email addresses whereas the message filter has a much broader field (Tag, Size, Age, ...)
Thank you for your help. Chris Greaves
Ausgewählte Lösung
No apology necessary. You're welcome. Yes, you're right about the power of filters.