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how do i add the trendmicro password manager ext to firefox

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how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

Ausgewählte Lösung

How to add TrendMicro Password to Firefox as an extension. How to install root certificate in Mozilla Firefox

22 March 2022

On the Mozilla Firefox Menu, go to Settings.

Click Privacy & Security, then choose Security.

Click View Certificates….

The Certificate Manager window will appear. Under Authorities, click Import....

A file window will appear. On the File Location bar, paste or type any of these locations: C:\Program Files\Trend Micro\PasswordManager\certutil or C:\Program Files\Trend Micro\TMIDS\certutil.

Then double-click RootCA.crt.

Tick Trust this CA to identify websites., then click OK. trust this CA password manager.png


This is the answer to how to add the "add-on." Thanks for y'all's time.

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Alle Antworten (3)

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Hi Elliot, is it this one?

https://pwm.trendmicro.com/installExtension/firefox

It installs for me but doesn't connect, presumably because I don't have an account set up. The drop-down says:

Unable to Help with Your Passwords Please try again or get support here.

Is that what you're seeing?

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Yes, that is what I get. I have a feeling it has to do with getting the TrendMicro certificate authenticated, but I don't remember where I saw that. I'm going to check Trend Micro. Elliot

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Ausgewählte Lösung

How to add TrendMicro Password to Firefox as an extension. How to install root certificate in Mozilla Firefox

22 March 2022

On the Mozilla Firefox Menu, go to Settings.

Click Privacy & Security, then choose Security.

Click View Certificates….

The Certificate Manager window will appear. Under Authorities, click Import....

A file window will appear. On the File Location bar, paste or type any of these locations: C:\Program Files\Trend Micro\PasswordManager\certutil or C:\Program Files\Trend Micro\TMIDS\certutil.

Then double-click RootCA.crt.

Tick Trust this CA to identify websites., then click OK. trust this CA password manager.png


This is the answer to how to add the "add-on." Thanks for y'all's time.