Please help, my wife and I are 82 yrs old. We need this for our small business income and contact with our doctors. Continued delay will be devastating.

HELP!

No Help. Dying on the vine.

You do realize this is a volunteer forum with fellow Thunderbird users I hope so questions without real information will often simply be bypassed but the folk answering questions.

Most people who have issues with timeouts either have the wrong settings in Thunderbird, or another program like their anti virus causing issues. If the issue appears post update it is rarely a setting issue and commonly an anti virus / firewall issue.

To diagnose problems with Thunderbird, try the following:

• Restart Thunderbird in troubleshoot mode. On the Help menu, click on "Troubleshoot mode" and continue when prompted. If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
• Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. for Windows 10 follow the instructions in the link. If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.