Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Help Tab on Menu Bar

  • 2 Antworten
  • 1 hat dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von cor-el

JP
JP
more options

These have happened within the last few weeks. 1. When I do a search, Google automatically switches to Yahoo Search, How do I stop yahoo search? 2. In Options, When I click on extensions, add on, the page flashes for a second then reverts to a blank new tab?? 3. The 'help tab' on the 'menu bar', when i try to open 'Troubleshooting Information", the page flashes then reverts to a blank new tab?? 

I tried starting in slow mode, but that didn't change anything. Is there something I can do to restore these problems, I'm 67 and not that savvy with computer language, so please simplify any solutions you may recommend.

Thank you, JP

PS: I don't understand what I am suppose to do in the following section below ? Add images?? Troubleshoot Information; Share Data????

These have happened within the last few weeks. 1. When I do a search, Google automatically switches to Yahoo Search, How do I stop yahoo search? 2. In Options, When I click on extensions, add on, the page flashes for a second then reverts to a blank new tab?? 3. The 'help tab' on the 'menu bar', when i try to open 'Troubleshooting Information", the page flashes then reverts to a blank new tab?? I tried starting in slow mode, but that didn't change anything. Is there something I can do to restore these problems, I'm 67 and not that savvy with computer language, so please simplify any solutions you may recommend. Thank you, JP PS: I don't understand what I am suppose to do in the following section below ? Add images?? Troubleshoot Information; Share Data????

Alle Antworten (2)

FredMcD
FredMcD
more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Yahoo “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you list your extensions as shown on the about:support page ?

You can do a malware scan just to be sure.