Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Unable to Sync Notes by Firefox

  • Keine Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
more options

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated. Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message. At no point in this process do I get any error message or invalid credentials prompt. Please help!
Angefügte Screenshots

Geändert am von joseph_oates