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The Add-On that won't go away.

  • 5 Antworten
  • 1 hat dieses Problem
  • 3 Aufrufe
  • Letzte Antwort von mopipari

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I installed the Honey add-on. It's an app that will find coupon codes when you purchase online. I realized after a while that none of the codes it had were working, so basically, it's useless. I went to the add-on tab, clicked "remove" and thought that would be the last of it, however there was a small popup window for the app that wouldn't go away. Checking the help section of Firefox, I proceeded to manually uninstall the app by its code. Shut down Firefox, delete the code started up Firefox and now I have a blank pop-up window. The app is gone, I think, but I still have this popup that I can't close. If I right click on the Firefox logo in the dock, I see the open Firefox tab and a tab labeled about:blank Mozilla Firefox. I'm using a Mac with Catalina. Any suggestions?

I installed the Honey add-on. It's an app that will find coupon codes when you purchase online. I realized after a while that none of the codes it had were working, so basically, it's useless. I went to the add-on tab, clicked "remove" and thought that would be the last of it, however there was a small popup window for the app that wouldn't go away. Checking the help section of Firefox, I proceeded to manually uninstall the app by its code. Shut down Firefox, delete the code started up Firefox and now I have a blank pop-up window. The app is gone, I think, but I still have this popup that I can't close. If I right click on the Firefox logo in the dock, I see the open Firefox tab and a tab labeled about:blank Mozilla Firefox. I'm using a Mac with Catalina. Any suggestions?

Ausgewählte Lösung

Is the blank page in a separate window? Usually you can see each separate window on the Windows menu.

A general shortcut to close the current tab is Command+w. If you can make the blank page the current tab/window, does Command+w close it?

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Alle Antworten (5)

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Have you checked with the add-ons support?

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Hello mopipari,

The (at the moment) first review here sounds just like what you're experiencing
(and maybe that is you ....  ?) :

https://addons.mozilla.org/en-US/firefox/addon/honey/reviews/

What FredMcD suggests sounds like the best idea :

Under "About this extension" it says :

"If you have any trouble email us at info@joinhoney.com "

https://addons.mozilla.org/en-US/firefox/addon/honey/

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Already contacted them. Still waiting for a reply. I used this app without a problem when I was using Chrome, but switched to Firefox a few weeks ago.

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Ausgewählte Lösung

Is the blank page in a separate window? Usually you can see each separate window on the Windows menu.

A general shortcut to close the current tab is Command+w. If you can make the blank page the current tab/window, does Command+w close it?

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The last suggestion closed the window and I removed the add-on. I hope that's the last of it. Thanks for all the suggestions.