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Firefox can't figure out I have updated Adobe Flash player.

  • 10 Antworten
  • 38 haben dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von canelure

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I use Firefox as my browser for Facebook. While in Facebook, I periodically see a banner message directly under the Facebook toolbar. That banner tells me that Firefox requires an update to the Flash player for security purposes. Here is the problem; I get this message within 24 - 48 hours after I have just updated the Flash player! I do not have auto-update turned in for Flash; instead, any time a new version comes out (and this is true of all software I use) I get a notice that an update is available. I then go to the software makers page and download the latest version. So why is Firefox unable to detect that I have, in fact, just downloaded the latest version?

I use Firefox as my browser for Facebook. While in Facebook, I periodically see a banner message directly under the Facebook toolbar. That banner tells me that Firefox requires an update to the Flash player for security purposes. Here is the problem; I get this message within 24 - 48 hours after I have just updated the Flash player! I do not have auto-update turned in for Flash; instead, any time a new version comes out (and this is true of all software I use) I get a notice that an update is available. I then go to the software makers page and download the latest version. So why is Firefox unable to detect that I have, in fact, just downloaded the latest version?

Ausgewählte Lösung

the-edmeister-3 said

Did you download the latest version of Flash while using Firefox? The Adobe Flash website supplies the correct version of Flash for the browser being used. Installing the version of Flash for IE or Edge while using a Microsoft web browser won't get you the version of Flash that Firefox needs. And Google Chrome gets its own version of Flash thru Google directly; my understanding is that the user doesn't need to do anything, it's automatically installed.

Finally, a direct answer that explains the issue. I suspect the update notices are coming from the Google Chrome download, and thus Firefox is not "seeing" it. A stupid problem, but one that is Adobe's fault, not Mozilla's. Thanks. It's only taken three weeks and eighteen posts to get one answer.

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Alle Antworten (10)

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Did you download the latest version of Flash while using Firefox?

The Adobe Flash website supplies the correct version of Flash for the browser being used. Installing the version of Flash for IE or Edge while using a Microsoft web browser won't get you the version of Flash that Firefox needs.

And Google Chrome gets its own version of Flash thru Google directly; my understanding is that the user doesn't need to do anything, it's automatically installed.

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You can check the version of the currently installed Flash player here:

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cor-el said

You can check the version of the currently installed Flash player here:

cor-el, you obviously didn't read my post. I did not ask how to find out what version of Flash Player I had, I asked why Firefox was not recognizing that I had updated Flash each time I did so. If you aren't going to read and reply to the actual question, don't offer useless information.

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Ausgewählte Lösung

the-edmeister-3 said

Did you download the latest version of Flash while using Firefox? The Adobe Flash website supplies the correct version of Flash for the browser being used. Installing the version of Flash for IE or Edge while using a Microsoft web browser won't get you the version of Flash that Firefox needs. And Google Chrome gets its own version of Flash thru Google directly; my understanding is that the user doesn't need to do anything, it's automatically installed.

Finally, a direct answer that explains the issue. I suspect the update notices are coming from the Google Chrome download, and thus Firefox is not "seeing" it. A stupid problem, but one that is Adobe's fault, not Mozilla's. Thanks. It's only taken three weeks and eighteen posts to get one answer.

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Visiting that Adobe page page shows you what Flash version Firefox is using. If you haven't updated the NPAPI Flash version that Firefox uses then there won't be as change in the installed Flash version.

You can see the Flash plugin details on the about:plugins page.

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cor-el said

Visiting that Adobe page page shows you what Flash version Firefox is using. If you haven't updated the NPAPI Flash version that Firefox uses then there won't be as change in the installed Flash version. You can see the Flash plugin details on the about:plugins page.

Wow, you REALLY don't read what is written. Let me try again, just for you. I DON'T NEED TO KNOW NOR DO I CARE WHAT THE FLASH VERSION IS! What I asked was why Firefox was failing to recognize that Flash had been updated after every time I updated Flash. As the accurate, informative and ON TOPIC answer from the-edmeister-3 informed me, it was because the automatic update notices I was getting at system start-up were coming from the Google Chrome download of Flash Player, and Mozilla/Firefox isn't set up, sadly, to recognize the update unless it happens through Mozilla. Now stop responding, you are useless.

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When you download a Flash update for Google Chrome then this is only for Google Chrome. You will always have to update Flash for each browser individually like posted above because each browser uses its own version of the Flash plugin. Google Chrome comes with its own PPAPI version and needs to update its browser.

Firefox doesn't come with Flash and you need to install/update the NPAPI version yourself. What I wrote above is how you can check in Firefox whether you run the latest Flash version or that you have to update Flash (not all browser may have to update at the same time).

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cor-el said

When you download a Flash update for Google Chrome then this is only for Google Chrome. You will always have to update Flash for each browser individually like posted above because each browser uses its own version of the Flash plugin. Google Chrome comes with its own PPAPI version and needs to update its browser. Firefox doesn't come with Flash and you need to install/update the NPAPI version yourself. What I wrote above is how you can check in Firefox whether you run the latest Flash version or that you have to update Flash (not all browser may have to update at the same time).

This is incredible. How did you wind up as a moderator? You don't read ANYTHING completely. First, Edmeister solved the issue for me, with a SINGLE response that actually responded to the question I asked. You have now sent three responses, the first two of which did not reply to my question at all. If you had sent this answer the first time, that Flash needs to updated through each different browser, THAT would have been useful and a direct response. You didn't do that though, did you? Let's see if you read full messages. GO AWAY. STOP RESPONDING. THE PROBLEM WAS FIXED BY A SMARTER PERSON. SHUT UP.

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canelure, Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time, not Mozilla employees or Firefox developers.

May I please remind you of the Forum Rules and Guidelines, as we do not insult in this forum. Please refrain from doing so.

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guigs, let me first point out that this issue is almost 4 months old. If you are just now being made aware that I was supposedly being insulting, you should realize that there is a big problem with timely response. Second, let me point out that I am and was well aware that the people responding on here do not work for Mozilla and are not (presumably) the software developers for Firefox. The fact this is a user "staffed" support group was brought to my attention when I joined, and I also got that from trying to find actual Mozilla Tech Support. Third, you need to look at the whole thread before you try chastising me. The first two responses from cor-el, who is shown, I might add, as a TOP TEN contributor, as well as a moderator. I would expect someone with those notes to read my full message; you can see from his first two responses that he did not. I even told him after the first one, not to respond if he wasn't on topic. He did anyway. Finally, I did not insult cor-el at any point. I made two statements of personal opinion; that she/he was useless to me as a source of help, and that I got the information BEFORE cor-el's last two posts, from a person I deemed to be smarter. Primarily since that person, unlike cor-el, read my messages. You may feel I was being insulting: I do not. I expressed my displeasure at someone identifying as a top resource not reading message content.