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I have two email accounts set up and one stopped working.

  • 6 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von Wayne Mery

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I have two accounts set up and one just stopped working. I've checked all the setting, made some updates, but still does not work. I tried to set up the account from scratch, but the test fails to fine email settings. I'm able to send emails from the account, but cannot receive. I set the account up on my phone and it works fine. The account is for mail5.bigcommerce.com. Are there any reports of issues related to Bigcommerce?

I have two accounts set up and one just stopped working. I've checked all the setting, made some updates, but still does not work. I tried to set up the account from scratch, but the test fails to fine email settings. I'm able to send emails from the account, but cannot receive. I set the account up on my phone and it works fine. The account is for mail5.bigcommerce.com. Are there any reports of issues related to Bigcommerce?

Ausgewählte Lösung

Good. Can you then mark the thread as 'Solved' please? Thank you.

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Alle Antworten (6)

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https://support.mozilla.org/en-US/kb/cannot-receive-messages

You may also check with your email provider if they're having issues.

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christ1 said

https://support.mozilla.org/en-US/kb/cannot-receive-messages You may also check with your email provider if they're having issues.

Thanks for the reply. I read that info before I posted and checked everything. I have also opened a support ticket with my email provider.

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Are there any reports of issues related to Bigcommerce? Yes there was a problem reported yesterday -- another user not able to receive messages. The thread and solution are here: https://support.mozilla.org/en-US/questions/1120453

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My email mysteriously started working this morning. LOL! Appreciate the responses.

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Ausgewählte Lösung

Good. Can you then mark the thread as 'Solved' please? Thank you.

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