First, make sure that the site is not in the Allow list.

You can also contact its support site.

What Allow list? Under what?

I googled and it said to make sure javascript was enabled on firefox but the way it said to do that is not applicable to my version.

Please be more specific!

I have never used FlashBlock myself, but see if this helps you sort that out.

https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Please read About this Add-on. FAQ's are here: http://flashblock.mozdev.org/faq.html Or see the FlashBlock homepage - http://flashblock.mozdev.org/

Due to issues with FlashBlock months ago, many Firefox users have switched to Flash Control - https://addons.mozilla.org/en-US/firefox/addon/flash-control/ - I use it myself and like it.

janisemarie said

What Allow list? Under what?

Load the web page. Click the arrow next to the FlashBlock icon. There are two choices; Allow Flash For This Site, and Options.

make sure javascript was enabled on firefox

JavaScript (not Java) is built into Firefox.

Type about:config<Enter> in the address bar. If a warning screen comes up, press the Be Careful button. This is where Firefox finds information it needs to run. At the top of the screen is a search bar.

Enter javascript.enabled This should be true