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Unable to log into a payment account that I never had a problem with before

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Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Invalid e-mail and/or password is the error message I got... the people I make a payment to were able to log into my account so this is a firewall, security thing on my computer. Recently, I have had to "ok" all of my plug-ins and this is strange... there is nothing wrong with my email or password... something is blocking me... thanks

Ausgewählte Lösung

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again.

It could also be a corrupt password entry in the Password Manager. Check it out:

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Mehr Details zum System

Installierte Plugins

  • Adobe PDF Plug-In For Firefox and Netscape 15.7.20033
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • NPWLPG

Anwendung

  • User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

Weitere Informationen

guigs 1072 Lösungen 11697 Antworten
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Ausgewählte Lösung

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again.

It could also be a corrupt password entry in the Password Manager. Check it out:

First clear the cache of any corrupt cookies. Go to about:permissions, look for the site, then click "Forget this Site" Try to login again. It could also be a corrupt password entry in the Password Manager. Check it out: *[[Password manager - Remember, delete and change saved passwords in Firefox]]