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sec_error-unknown_issuer message in Beta 33

  • 8 Antworten
  • 6 haben dieses Problem
  • 120 Aufrufe
  • Letzte Antwort von jscher2000

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All of a sudden, Firefox 33 presents a Connection is Untrusted message when I try to log in to https://my.yahoo.com/. The option to continue anyway is unavailable, and I only can select Get Me Out of Here. Safe mode does not help, nor does deleting the cert file.

Alle Antworten (8)

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my.yahoo.com uses the same cert as the main site. Do you get an error for

https://www.yahoo.com/

as well?

Any errors on other secure sites?

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Thanks. At https://www.yahoo.com/, I get to the main page. When I try to sign in, Yahoo usually will not recognize my username/password (it definitely is entered correctly). I also have the problem at Gmail. At Gmail, I have to no option to "Undersdtand the Risks" and proceed. MSIE works fine. However, it seems that I get the Untrusted Connection message at every site at which I want to log on. For example, AOL.com. At AOL, I was able to add an exception and get to the screen where I enter my creds. However, that screen was not the usual screen, but was missing the normal view with graphics,.

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hello, a possible solution depends on different factors. in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page on a page where this is possible & then inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do

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Thank you. I attached a screenshot. Websense is a web filtering application, and I know that we are having issues with it.

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you'll probably have to contact your it department to find a way to import this missing SoM Websense root certificate into the firefox trust store. at the moment this interception of secure connections by the web monitoring software will look like a man-in-the-middle attack for firefox...

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Thanks again. I will do that, but is there a workaround or some extension through which I can disable the Untrusted site notice entirely? Why does the problem happen only on some https sites and not others?

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I'm having the same problem on v.28, and now v.32. It started 2 days ago for no apparent reason.

On top of that, lastpass and livegold are not compatible with v.32??? Are you kidding?

No problem with Opera.

One more thing, I had many extension icons in the status bar. Now there's no more status bar. So how do I get the icons back or better yet, how do I get the status bar back on?

Customization of icons and toolbars is way more limited now.

The drop down menu on the right is completely useless. It's been on windows 8 for a while.

=> v.32 = sorry, but MAJOR FAIL

Geändert am von madlynx

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Hi madlynx, are you using WebSense as a filter like the original poster in this thread? If you are having issues with other security software (or malware), I suggest starting a new question: https://support.mozilla.org/questions/new/desktop/fix-problems

With your personal system information and a few troubleshooting steps we can discover the source of your individual certificate errors.

Regarding add-on compatibility, have you already checked for updates with those vendors? Firefox can't always update proprietary add-ons.

To restore elements of the earlier UI, please see the suggestions in this article: How to make the new Firefox look like the old Firefox.