Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox crashes

  • 3 Antworten
  • 1 hat dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von user633449

more options

When printing from Google maps or a site with a print now button the program fails and crashes. AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0,troubleshooter%40mozilla.org:1.1a BuildID: 20140716183446 CrashTime: 1408393107 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1406768559 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9488GL Layers! GL Context? GL Context+ GL Layers+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 501 StartupTime: 1408392621 Theme: classic/1.0 Throttleable: 1 URL: wyciwyg://0/https://www.vbankworksonline.com/tob/live/usp-core/sdp/com.diginsite.product.sdp.SDP/historypage?accountId=AtCUgTGNHgdVVVJi1ujIrXZU1_gYE77-5F4Mm7VdqQs Vendor: Mozilla Version: 31.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

When printing from Google maps or a site with a print now button the program fails and crashes. AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0,troubleshooter%40mozilla.org:1.1a BuildID: 20140716183446 CrashTime: 1408393107 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1406768559 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x9488GL Layers! GL Context? GL Context+ GL Layers+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 501 StartupTime: 1408392621 Theme: classic/1.0 Throttleable: 1 URL: wyciwyg://0/https://www.vbankworksonline.com/tob/live/usp-core/sdp/com.diginsite.product.sdp.SDP/historypage?accountId=AtCUgTGNHgdVVVJi1ujIrXZU1_gYE77-5F4Mm7VdqQs Vendor: Mozilla Version: 31.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Alle Antworten (3)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

more options

bp-91030557-303e-4d24-bc4c-788a12140818 8/18/14 4:18 PM bp-a365d203-f095-40b8-a284-5be882140818 8/18/14 4:10 PM bp-76d8531e-0029-4542-b944-a4af42140818 8/18/14 3:25 PM bp-b9c5fa7a-04d2-4269-b4a1-d82e52140818 8/18/14 3:24 PM bp-e36f098c-043e-49cb-8f75-04e942140818 8/18/14 3:20 PM bp-93441675-6677-4928-824f-57c1e2140818 8/18/14 3:11 PM bp-3debfeb1-d1ad-4745-a1a0-8f7312140812 8/12/14 5:55 PM bp-693ca6fc-9d53-4f1e-883b-e9fa62140811 8/11/14 3:18 PM bp-3ac107c8-e637-4004-9dba-cea692140811 8/11/14 3:07 PM bp-c783ce42-b134-4df0-807b-2e47a2140807 8/7/14 11:22 AM bp-88e01a6a-78fb-42cd-b38b-b3c4b2140807 8/7/14 11:20 AM bp-ad5ce446-9a19-45ce-9b85-9b3952140805 8/5/14 12:36 PM bp-689f8345-784f-4c7a-8c43-0e7b52140731

more options

Try updating your printer drivers, I've seen this crash go away after doing that.