Firefox supportforum

1. When I have to move another windows across FF, I get a string of repeating images one of the other that I cannot remove until I close that FF page. (See image below)

2. When I save a FF page, it does not close itself. I have to click on the page, refresh it, then I can close it. Also sometimes it take 20-30 seconds to save and close a page that has mostly text on it, such as an article page from one of the many newspapers I review every day including Financial Times, NYTimes, Wash. Post, etc. Due to this and other errors, it slows down my work day to where I am forced to spend one to two extra hours workiing to correct these errors.

3. When I have FF open, it seems to slow down my entire machine, even though I'm not working at the moment in FF.  

4. Please fix this. I work 7-8 hours a day on a project I am nearing 20 years completing. It gets tiresome in and of itself, but when FF causes me more problems it become exasperating and as much as I want to quit, I can't walk away from this project which has grown to nearly 700 gigabytes in size with millions of pages of html, jpg, pdf and txt files.

5. Please help me with a new update that will fix these errors or tell me how I can fix them.

Thank you.

As a realtor, I use a professional software at NavicaMLS.net. When doing a "map search" the map refuses to populate and show the map background. I have not changed any settings. It worked previously and today, it won't work. Cleared all cache. Shut down computer and unplugged for 15 minutes. Restarted computer (desktop Dell) and maps still will not populate. Software works fine in Chrome. I would much rather continue using Firefox. What can I do? Thanks in advance. - Craig -

I was stupid enough to update to v90.0 and as per every update mozilla fucks up: my default browser is gone missing.

When I click the firefox link in my start menu a firefox opens. When I click a link in my email program, ANOTHER firefox opens.

This is so EXTREMELY frustrating! It happens _every_ time an unwanted, unneeded and bad update is shoved down my throat. Why ? why is this so? why does this happen?How do I fix it (again)?

Hello Mozilla Support!

It is 0500 here so I will try to get to the point with a little problem. I have just created an account here as I have been unable to get much sense from people in IT (retail mainly) or general tech forums which has led to a certain degree of frustration regarding FF bookmarks. But first, I want to say that I have been using FF browser for sixteen years and love it - I am aware of Chrome but prefer Fox; I dislike IE. Thank you for all you are doing.

A little background: in March my old pc suddenly packed up and it felt like an old friend had died. It was running Win-7 (Pro) which I knew was no longer supported but I liked it, and the pc was reliable for ten years. I was told that the motherboard (ASUS) had gone, and after numerous questions and delays, the computer has been rebuilt with a new z590 mb (also ASUS), a gen 11 cpu and a SS drive running Win-10 as it was time to upgrade. I don't like Win-10 at this point because W7 seemed easier to use - I am not a gamer, just a browser. I still have the Win-7 Pro disc but have been told that this new MB will not boot Win-7. I will try to get around this somehow.

The main issue is this: over the years I had collected a large number of bookmarks, and although I was not using many of them, I think it's useful to save things and with FF it is easy to do. The old C drive from the computer (the 3.5 type - by WD) is now in a drive-reading enclosure and I can see Programs and Folders. I feed it into the computer I am using atm - an older pc running Win-7 Home. I found the Mozilla Firefox folder and another one named 'bookmarks' but I cannot see any reference to the bookmarks I saved or any option to Export Bookmarks. I know what this means as I have used it successfully before.

So, please tell me if it is possible to find then Save and/or Export those bookmarks from the enclosed C drive to either THIS computer or preferably the other (rebuilt) computer, bearing in mind that the other one is operating as described with a z590 mb. Will it be possible? Many thanks in advance!

Btw, I really did NOT like Win-10 when I finally got that other pc back - LATE JUNE!! - after weeks of waiting. The first thing I did was install Firefox and it felt better immediately. Again I thank you! Michael.

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

www.casinoworld.com will not open on Firefox. This is a recent problem as I have opened Casino World for about a year with no problem. Casino world will open on Edge but I prefer Firefox. Please advise. I tried to upload the message I receive when I try to open casino world, but it was not accepted.

First: I delay the weekly useless downloads as long as possible. Everytime I have to download you change things for the worse, and I spend sometimes even hours, like now, trying to get my things back to what they were. I do a lot of research and do not have time to continually have to go back and undo all of the changes to my very carefull set up toolbars at the top. Can I opt out of this madness except for the most truly vital downloads? Secondly: After the latest download, I find a star symbol for bookmarks between my already too short search bar and my address bar. I use that space to lengthen my search bar a little as it does not allow a lot of length. I wish there was a separate place for a long search bar as it never is long enough to make my searches fully visible. I already had 4 symbols for bookmarks in my top toolbars. I don't need a damn star preventing space between the search and address bars. And when I need to clic on one of those bars, the star thing activates and I get bookmarks instead of the address bar, etc. What is the point of these useless changes??? I went to the menu: it had 'customize tool bar' as one of the first options. Now you have to hunt around for it. After wasting time, I found it: you have to go all the way to the bottom of the options where you'll find tools; then click on the forward arrow beside it and that takes you to the customize toolbar menu. But when that comes up the page changes and the star symbol disappears. I have tried to drag the star symbol to some other places but it won't budge. Does anyone know how I can get it off my toolbar? If not, is it ok for me to go back to my former version of ff, and how do I do that? Thank you. Sorry for the rant, but this happens everytime and they never used to have updates all the time like they do now. Everyone I know is aggravated about this..

I am running Firefox 89.0.2 (current) on a Windows 7 machine. My preferred search engine is duckduckgo. That is what I get when browser is first opened. But whenever a new tab is opened it switches to Google as the search engine. Under settings we are supposed to be able to choose our default search engine from a drop down list. But the list only contains Google and Wikipedia. How do I get other choices in this list?

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.How to resolve?

Firefox developers need to add a feature that allows us to block https mode for specific sites & allow us to use http ONLY!! I am sick & tired of going to certain sites with http in my url & Firefox forces https. If the developers don't fix this immediately, then I & my 7500+ business clients I look after are ditching Firefox forever.

I've tried all the posted items ref this issue from the forums in the about:config section to no avail. Doesn't work whatsoever.

After the latest update I can no longer have each tab open with the same custom url.

I want each tab to open with the duckduckgo home page, but the only option to automatically have duckduckgo after the first tab is opened is to specify it as my default search bar, BUT this allows firefox to track what I search for, and the point of having duckduckgo is not to be tracked.

Can I change this?

My Firefox installation in Win 7 Pro 64 bit has accumulated many problems. Now my essential Web Mail site no longer supports it, and they don't plan to fix that. I need to completely uninstall Firefox, and use another browser. What procedure should I follow to do the uninstall? I have already imported Firefox bookmarks and logins to my new browser, and they're working well. Many thanks...

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Hello fellows! Could you please help me to find out how to return that ellipsis in the address bar with tools that allowed to make a screenshot and etc.? It's gone after some firefox update and it's so uncomfortable without it. Also are there any hotkey combinations for some tools\functions?

I'll be very thankful for your help. Best Wishes, Farion.

Hi, long time Firefox user here. Until recently everything was running great, but since the last few updates I've noticed a strange and extraordinarily frustrating bug or issue with Firefox on my system where the internet pages are intermittently taking way too long to load, or sometimes just will not load at all. I've tried various different things to troubleshoot, including booting in safe mode, disabling extensions etc etc but the problem will still manifest itself over and over. The same behaviour does not appear on chrome browser, which will load websites fine at exactly the same time as Firefox takes forever, which rules out an internet connection or network issue.

One thing that I've noticed is that firefox itself is constantly(!) checking for updates in the background, regardless of whether I set it to automatic, manual or background service. Is there any way to stop firefox checking for updates? Whenever it is stuck in this mode the issues seem to appear. It's extremely frustrating and I've been driven to posting on here to see if someone can shed some light on the issue. Having been a firefox user since forever I'm loath to replace it with an alternative like chrome, but if it won't load webpages then it's not doing it's basic job. I am running a windows 7 64 system here and have a number of plugins running in firefox but as I said I've tried disabling those to no avail. I've attached a screenshot of the browser stuck 'checking for updates'.

Appreciate any feedback or suggestions on how to fix. Thanks

to reopen all tabs to select one it says to type '%' in the URL. however, that does not work and there is no example so maybe i am doing something wrong?

https://blog.mozilla.org/en/products/firefox/firefox-tips/firefox-secret-tips/?utm_source=fxnews-en&utm_medium=email&utm_campaign=firefox-secret-tips