Firefox supportforum

There is one site, where my IRA is located, ("mystreeetscape.com:") where I am never able to open my statements or retrieve tax documents. I get the message "Please wait while we retrieve your documents" but the circle just keeps going around forever. This has persisted for quite a while, and I would rather not download and use another browser if Firefox is able to work for this. I have not had this problem with any other bank accounts or financial places - eg: Fidelity is fine, etc.

Thanks for any help you can give me.

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

I know my password is " [edited from public] " but you keep saying it's wrong! Why? It has always been that! Please, I am trying to update Firefox as per your directions!

Hi, I lately found one of my old firefox os phones (Alcatel One Touch Fire C). I tried connecting it to the internet and updating it bus it said that there is no internet connection. Is there a way to update the phone?

Hi Support team,

I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks

I'm a recent reluctant user of Windows 11. I can't get Firefox configured the way I like it on the new Windows 11 machine. Every single time I try to find an extension, I get a message "Gah. Your tab just crashed." I've tried the Restore This Tab option to no avail.

I uninstalled Fx, downloaded a fresh copy (using Edge, ugh) and installed it. I get the same result.

I had Fx running on the Win 11 machine, before I foolishly accepted an upgrade that took me to Win 11. I suspect that there might be a corrupted Profile or other vestige of that Firefox installation that is causing problems. (Or, because I used Edge to download MSofat hacked me.)

Can someone please tell me how to find and remove all vestiges of Firefox? I want to get back to a fresh slate and try again.

I'm posting this from my old and slowly dying HP laptop running Windows 10. Fx runs here, but the system is slower than Christmas to a 9-yo.

TIA

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?