Firefox supportforum

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil

My computer is OS X Yosemite version 10.10.5.

I have updated with the newest Firefox web browser today. Now I can't open Firefox because my computer is too old for this new version. Because I have totally replaced my old one with this new, I cannot go back..

And actually, I don't know what is the right version for my computer. I think I found some very long list of old versions(https://ftp.mozilla.org/pub/firefox/releases/), I don't know which one is right for me and how to install from there - I tried some of them..

If anyone can post the link of right one for my computer and inform me how to install it from there, I'd really appreciate it..

Than you.

My HP Omen has 2 hard drives. Originally, Firefox was installed on the C: drive and working perfectly. In order to clear up space, I tried to use the Windows Move feature to move the program from the C: drive to the secondary (and larger) E: drive. Since then, Firefox won't work aside from opening a Firefox window. It will load no pages, settings, etc.

I've tried uninstalling Firefox from both the C: and E: drives. Searched for any remaining files and deleted them. Deleted Old Firefox Data folders. I've reinstalled Firefox, without the option of where to install it, but it still fails to work at all. I get an error message regarding a missing file, VCRUNTIME140_1.dll. I've searched for the file and it's NOT missing. It is in both the Firefox folder and the Windows/Systems32 folder.

I've searched for data in the Users folders that might relate to Firefox but NOTHING seems to work that will allow Firefox to work again. I've tried putting Firefox in Troubleshooting Mode but it won't restart as it says it needs to. It just won't work!

If anyone can just tell me how to COMPLETELY remove Firefox from both hard drives so that I can just do a clean, new Firefox install, that would be preferable. I know how to import bookmarks from Chrome.

If anyone can offer some help for someone who isn't great with computers, I would greatly appreciate it. If you need any other information, please don't hesitate to ask.

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.

Thank you Liam

I am trying to move Firefox to my wife's new computer. I have pulled the HD out of the old computer and have linked it to the computer I'm typing on via a USB port. On it, I can navigate to the Profiles directory but when I attempt to copy it to my HD on this computer, I get this error:

    0X80004005: Unspecified error

I've reviewed pages by searching on the error code but nothing comes up that is relevant. I've cleared permissions on the Profiles directory and all its files ... to no avail.

I'm stumped. Any suggestions?

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

Good afternoon. I just made a clean install of Ubuntu 22.04 in my system. I use Firefox, to navigate, study and download diverse things, including work files. When I tried to download those files in my google drive, it shows me the folder which I will use, everything right, but when I hit "Save", nothing happens. Do you know which is the problem? I can access drive from "files" from Ubuntu without problem, upload and download files... Thanks in advance.

Orlando

I was using Firefox and Owl (the addon).

I just upgraded to Fedora 36. I treid installing Owl and an alternative called "Dark Reader" and both cause a message stating they are corrupted.

I enabled dark mode in the browser. Google immediately changed to a dark background which I can more easily see. This site ignores the setting and is forcing me to work with very limited ivsion

I can barely make out the UI. I found what might be a solution at https://support.mozilla.org/en-US/questions/1356233 but after hours trying to read it I gave up and am wirting here.

It is very frustrating that other sites respond to firefox settings and your support site does not.

Mozilla Firefox was automatically upgraded as I opened my computer. The new version started and the startup page was shown as if I had never used the Firefox browser on this computer before. I've been running Firefox on this computer for at least 6 years. All my saved data was gone. No bookmarks, no saved access accounts. When it asked me to migrate my data I didn't have the option to migrate any of my saved data from my previous version of Firefox. How do I get all my saved data back? I also received a message that one of my my gmail email account had been accessed by an unauthorized party. Is this also part of the installation process?

Please let me know what to do to get my saved data back.

Walter Fiori