Firefox supportforum

Running Win 11 Pro with the Firefox - 64 bit - All updated per June 9th.

ISSUE: Website tells me I have an 'add blocker' or the product 'addblocker' installed. I don't. However I get blocked even viewing my own website: fleksjobbernetvaerket.dk .... and others as well.... It's full of Google ads.

SOLUTION: I searched for how to solve this, but none of it is working, not even re-setting or re-installing Firefox, emptying cache, files and folders. I kinda gave up on this.

Hope you can help.

thanks Knud

Hello,

I noticed something strange on my account under my password manager and want to make sure it is not a security issue.

Under my Password Manager, I noticed that a majority of my saved passwords (unless used recently) all have the last "used" date as April 5, 2024. These are on accounts that I do not access frequently and they all have the same "used" date.

Why would this be the case?

Thank you so much, Brianna

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

The lag is very problematic to me, because I do most of my work using the browser. When the keyboard starts lagging I can only enter text using copy/paste with mouse (which works fine). The only way to solve it is to restart Firefox (which can result in lost work).

The lag, when it starts, is 10 seconds or more for each keystroke. It occurs about once every few days.

Ubuntu 22.04.4 LTS

126.0.1 (64-bit) Mozilla Firefox Snap For Ubuntu Canonical-002 - 1.0

I don't use Wayland.

Setting accessibility.force_disabled to 1 did NOT help.

Some lines from the top when this happened:

``` top - 20:21:22 up 2 days, 11:27, 1 user, load average: 0,36, 0,83, 1,02 Tasks: 270 total, 1 running, 268 sleeping, 0 stopped, 1 zombie %Cpu(s): 1,7 us, 0,3 sy, 0,0 ni, 98,0 id, 0,0 wa, 0,0 hi, 0,0 si, 0,0 st MiB Mem : 11776,5 total, 1221,4 free, 7160,2 used, 3394,9 buff/cache MiB Swap: 18432,0 total, 18154,1 free, 277,9 used. 3535,6 avail Mem

  VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND                                                               

6234092 3,1g 101052 S 1,0 26,7 217:04.66 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 138 +

 20,8g 754008 235476 S   1,0   6,3 204:17.24 /snap/firefox/4336/usr/lib/firefox/firefox                            

7402104 518340 108992 S 0,0 4,3 18:16.64 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 4 -i+ 1576384 372564 158532 S 0,0 3,1 3:45.49 /usr/lib/libreoffice/program/soffice.bin --calc file:///home/user/w+ 2913372 356592 100916 S 1,0 3,0 15:18.84 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 278 + 2762568 304556 94852 S 0,3 2,5 0:50.35 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 552 + 3155860 303900 58316 S 0,3 2,5 6:06.12 /home/user/.dropbox-dist/dropbox-lnx.x86_64-200.4.7134/dropbox 4997304 285560 102988 S 0,0 2,4 59:54.84 /usr/bin/gnome-shell 2796144 250836 94468 S 0,3 2,1 1:29.30 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 469 + 2604896 243840 84184 S 0,0 2,0 0:43.95 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 1 -i+ 2797868 217532 95100 S 0,0 1,8 2:41.74 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 327 + 2610924 187876 92820 S 0,0 1,6 0:14.77 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 577 + 2619764 171224 92892 S 0,0 1,4 0:17.94 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 579 + 2514872 163516 93684 S 0,0 1,4 0:14.78 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 591 + 2556276 160004 91440 S 0,0 1,3 0:04.57 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 581 + ```

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Hello,

I have tried to find solutions to this and have not found anything to be a permanent fix. I recently have found my FireFox browser closing my first attempt to open and upon opening my second attempt Firefox will open but give me a pink address bar with a robot stating "browser is under remote control (reason: Dev Tools)" and the only thing that seems to get rid of this temporarily is going to my control panel (I'm a windows user) and toggling the remote assistance checkbox (I keep it unchecked since this problem has occurred). Then after re-opening Firefox again, it appears to work normally - no pink address bar with robot. Is there a permanent fix for this? Is it an OS issue or a Firefox issue? Maybe both? Any insight would be greatly appreciated. I am fairly tech savvy, but not too familiar with browser interfaces and solutions involving the command line.

Thank you,

as you can see in the screenshot it says the mic is only"allowed temporarily" and when i go to permissions it doesn't let me add a site to grant perms i can just search for sites and thats it. its annoying cuz on textnow i have to keep granting perms

Varovanie: možné bezpečnostné riziko Ako to napraviť, ďakujem Aplikácia Firefox rozpoznala problém a stránku poradenstvo-mikulas.lepsiweb.sk nenačítala. Webová stránka je buď zle nastavená alebo hodiny na vašom počítači nejdú správne.

Pravdepodobne stránke vypršala platnosť certifikátu, čo bráni aplikácii Firefox bezpečne sa pripojiť. Ak sa napriek tomu rozhodnete stránku navštíviť, útočníci sa môžu pokúsiť ukradnúť vaše informácie, ako sú heslá, e‑mailové adresy alebo čísla platobných kariet.

Čo s tým môžete urobiť?

Tento problém je pravdepodobne na strane webovej stránky a vy ho, bohužiaľ, nedokážete vyriešiť. O probléme môžete informovať správcu webovej stránky.

Ďalšie informácie…

I've been dealing with this issue for a long time now, without finding any solution

On macOS, whenever I am using Bluetooth headphones (Sony XM4, Airpods Pro), videos will hang for a few seconds just as the video is starting. This happens again if I pause/unpause or if I seek forward/backward on a video. The video "spinning animation" will appear and it will take 2-3 seconds for the video to start. This happens immediately, even if I click pause/start fast (ie: this is not after some delay necessarily). Also, if I mute audio on the video, the issue does not manifest itself.

During the waiting, Firefox itself seem to be hanging: for instance if I click on an extension icon in the toolbar, nothing will happen until the video finally start playing and then the extension menu will open up

When using Google Meet or Zoom for instance, I sometimes have to wait up to 10 seconds or so before Bluetooth Audio/Microphone starts after I've joined a meeting.

The issue is not specific to these platforms: I experience the same issue on other platforms such as Facebook, dailymotion, vimeo, zoom. On Facebook, since videos start muted, I can see the videos start playing right away, and then if I unmute sound the video stops, and start again with sound after 3 seconds or so

The issue does NOT manifest itself when playing an audio-only stream: ex Soundcloud or local radio stations audio stream

Things I've tried and didn't help - Troubleshoot mode - Different Firefox profile - Different Firefox install - Restarting my system

This feels like Firefox/macOS is waiting for Bluetooth to activate, or something like that. I have a feeling this only happens for certain types of video/audio codecs but I am not sure how to validate that (ex: no issues on soundcloud, petron audio-only posts).

The problem is entirely non-existent when I'm using sound output that is not Bluetooth.

This does not happen with other browsers otherwise I wouldn't be posting here :)

macOS 14.5, M1 Macbook Pro

I receive e-mail from websites where I subscribe. Many times, the message from the sites (kelbyone.com, to name one) contain a graphic (jpg) that does not display in Outlook.com. Microsoft Tech Support is unresponsive. The sending websites refuse to help.

It seems to me that FF chokes on the length of the hyperlink. Here is a sample: https://kelbyone.acemlnb.com/lt.php?x=3DZy~GE2JaTN5XV.-wy5heOd~nAnuwAjluw2Z5PEIaOb5p8qy0y.0uJz2nRzit~yjvYwXncWJXCf657

If I paste the hyperlink into the search window, the page will load. When I forward the e-mail from Outlook to yahoo mail, the image displays.

I am running extensions Adblocker Ultimate and DuckDuckGo Privacy Essentials.

I would like help with this, at least, to identify where the problem is.

I have 228 kb of cached web content that refuses to clear. Say there is 1.5 mb cached, and when I clear, the 228 kb is still there. It interferes with a web site I visit. Please help me get rid of this! Thanks in advance.

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

Video in Firefox does not run .. no error messages .. nothing. It works fine in other browsers. When I click on the video .. nothing happens. It used to work but not now and I don't think I've changed anything.

Win11 Version 126.0.1 (64-bit)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Good morning/afternoon/evening! Can you please say to me where the cookies/cache of websites with P2P(PICTURE TO PICTURE) or how is called the player to view outside the page on PC/LAPTOP in WINDOWS 11? I want to see a video 📹,I mean the cache of a video from a TV stream that I couldn't see and my AMD Graphics Video card crushed. Do you understand what I'm asking? 🤔 Where are temporary stored/saved the cache of videos of the sites I see in private browser Mozilla Firefox? You know what I want to ask you? 🤔 În what folder/file are stored the temporary Internet files of a opened website private browser? Sorry my bad English. Do you know? Give me please the steps. I ask your help to all community.

I used to be able to open a new tab and have it open to my standard home page. Now the only options are blank or the firefox page for a new tab. WHY??? I want to see my home page when I open a new tab.

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

'''bold text''' Good afternoon Team Firefox. OK, so over the past couple of weeks I have been getting tab crashes. After the tab crashes there appears a box from Firefox that says it will report the tab crash and then at the bottom of the info box there is the option of reconnecting or reestablishing the connection with the tab that had just crashed but nothing seems to be happening. I am not getting an indication that the issue is being looked at and I am 99% positive that no one from Firefox has been in touch with me about a permanent fix for this issue which is becoming more annoying all the time. In the past week or so it has happened around 4 or 5 times. So what can be done? I look forward to getting this issue resolved.

I cannot get the print button to work in my emails. I used to be able to close Firefox and re-open and then it would work, but today that did not work. I shut down my computer completely and still it does not work. I am attaching a snip of the screen showing the print button.