Firefox supportforum

I have found out finally how to get logs of my problem and dont know where to go from here. its really been a pain for a long time. not being able to install new extensions always saying corrupt ended up being able to install them from the user / appdata / roaming / mozilla etc etc / extensions but now thats stopped working .. anyway here are the logs looks like its hanging from not being able to remove the file from staging. any help would be greatly appreciated

1674616476069 addons.xpi ERROR Failed to remove file C:\Users\Kevin\AppData\Roaming\Mozilla\Firefox\Profiles\mnqwub7b.Kevin\extensions\staged\@hoxx-vpn.xpi: [Exception... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nsIFile.remove]" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: resource://gre/modules/addons/XPIInstall.jsm :: recursiveRemove :: line 1013" data: no] Stack trace: recursiveRemove()@resource://gre/modules/addons/XPIInstall.jsm:1013 startInstall()@resource://gre/modules/addons/XPIInstall.jsm:1895

thank you

Kevin

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the next search hit.

When I return to the long page the search in page is remembering where I am in the number of searches shown at the bottom of the page (e.g. 19/34) but when I click on the down button, instead of going to 20/34 it jumps back to 1/34 so then I have to press the down button 20 times to get to the next search hit.

Is there any way around this, so that I can just jump to the next search hit without having to press the down button 20 times?

I thought it might be the fact that the search is off screen but that is not it. It is the fact that I have left the page so the focus has been forgotten (except as the number 19/34 on the search in page bar at the bottom).

Is this a bug?

I just noticed an auto download named uvapTQZG and have no idea what it is or what it's for. The file says 0 bytes html document and has the FireFox logo? Can anyone fill me in on what this is for?

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

Since firefox's latest update I am unable to access my online PNC banking account. PNC says that Firefox is no longer compatible with their online banking system. I'm using an IMAC computer. Does anyone know what's causing the problem or am I being forced to use a different browser ? My e-mail address is[email removed from public] Thank You

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Is it possible to edit the userChrome.css file to have the tab/tool bar change colors like in Safari 15? I am new to CSS but would love to know if this is possible.

For some reason whenever I try and move a tab to a different location, the animation is quite chopping and the tab takes about half a second to move to where I've dragged my mouse. If i click on the tab and very slowly move it there's no lag at all.

Troubleshooting I've attempted: Updated Firefox Refreshed Updated my drivers Launched in troubleshoot mode Removed all add-ons Tried Beta, Nightly and Dev Edition Uninstalled firefox and removed all appdata Ran in compatibility mode and as admin Looked at task monitor (Firefox and Windows) Ran a malware and virus scan Factory reset my pc

This issue is only occurring on my desktop, and not my laptop. It seems like it may be a hardware issue as factory resetting my pc didn't fix it.

My specs are: Windows 10 Home 22H2 CPU: i7-7700 GPU: Gigabyte GeForce GTX 1080 Xtreme 8gb Memory: Kingston HyperX Fury Black 16GB (2x8GB) DDR4, 2133MHz Storage: Samsung 980 PRO M.2

All of a sudden every time I try to sign in on Yahoo mail I get a warning "We've noticed some unusual account activity" and I have to get a text (which I pay for individually) to get a code to continue (the code I get by email which would not cost me anything never works). I have no problem when I use Microsoft Edge. What is happening and how can it be fixed.

Hi folks,

Since the last 109.0 update I've noticed a strange behavior with Firefox.

Sometimes after watching a video stream in full screen, my toolbar changes and moves all my customized icons / extensions etc. into this "more tools" drop down menu. I can reproduce this by repeatedly switching from full screen to the normal view

This is so annoying and frustrating.

Does anyone know how I can fix this?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load.

• This applies to both tabs from older sessions and opening new tabs.
• It doesn't matter whether I've just booted up, or if I've been running for half an hour.
• I've tried disabling all extensions, but that hasn't fixed anything.
• This doesn't happen when running Firefox on Windows 10
• I've tried both the system package and mozilla.org version

I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. Am happy to share any system info necessary. ANY HELP WOULD BE MUCH APPRECIATED!