Firefox supportforum

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

So I'm having issues playing 4K videos fully on one YouTube channel: https://www.youtube.com/@ClearviewDriving

For some reason anything above 1080p gives me bad stuttering but on other channels videos don't stutter or freeze when playing 1440p or 4K quality.

Firefox is updated, I don't use Extensions other than Ad Blocker and I have that off on YouTube anyway. Seems strange that it'd only affect one specific channel.

I have a very good gaming PC too so the hardware isn't the issue.

My Browser keeps on telling me there is an update... I've updated, reinstalled the latest version and it still keeps giving a pop-up saying there is an update...

How do I get rid of these pop-ups???

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirect." I wasn't getting any error messages from any other sites or attempts to connect with any other sites.

I contacted Kaiser and got some tech office in California (I'm in Hawaii). I did all that they suggested, i.e. "cleaning up" my computer, and I even paid and installed a program called "CClean", and used "Ninite." After making all the "clean ups" the error message was still happening, and later it even mentioned Firefox in the message.

At that point I had no idea what to do and went to "help" on the application menu. Did the "troubleshooting" a couple times, and then saw a "refresh" button, that I thought was probably, and looked innocuous; this led to a bunch of other things that I certainly didn't want to mistakenly perform anything untoward.

After all this I was finally able to link properly with Kaiser, BUT ALL OF MY TABS WERE GONE!

This seems to be a real problem on Firefox, since I've NEVER seen anything that is easy to select to "resolve", "reinstate", or "RECOVER" tabs. I've seen many of the same questions about TAB recovery before.

I've been with Firefox for probably a couple of decades now, and this seems to be a major issue without any "easy" solution. Or, am I just missing something completely?!

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error message. (see attached screenshot)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Whenever I select tab and then start typing in the page search box it automatically jumps to the URL/Address bar. This is not only annoying but it makes it difficult for me to see what I'm typing, and it often results in unwanted typing errors. I have yet to encounter a single longtime Firefox user who thinks this is a good idea, but I have met several who've decided to drop Firefox and start using Chrome just to be done with it. I've been using Firefox since early 2005 and I've mostly been happy with it but this is just to annoying to continue. I'm complaining because the feature exits, I'm complaining because there's no option to opt for those of us who find it annoying and will never become comfortable with it.

If there is a working fix that I've been unable to find, then please point me to where or what it is so that I can apply it.

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizignite.com, and Google directed me to GoDaddy. That was wrong. However, in my fooling around, somehow GoDaddy and this associate Westechnologies keeps popping up when I open up my browser after booting up my computer, and I cannot get rid of it. I don't know where to find it, because there is no associated extension anywhere in my extension list.

Here is the address that came up: moz-extension://dfdaa01e-fa7e-4241-8590-a19edb2ec40f/data/blocked/index.html?url=https://www.godaddy.com/forsale/www.westechnologies.com?utm_source=TDFS_BINNS&utm_medium=parkedpages&utm_campaign=x_corp_tdfs-binns_base&traffic_type=TDFS_BINNS&traffic_id=binns&

I tried to use another add-on to block it, and it does, but the darn site keeps appearing every startup after a fresh boot, and neither Westechnologies not GoDaddy appear anywhere in my Zone Map or anywhere else in my registry. Can anyone help me get rid of it please?

Hi

I just added RSS extension. How can I add RSS feeds and see the data ?

EG https://www.lavanguardia.com/

Regards José

Out of nowhere, my cursor speed in Firefox has slowed to a truly unusable crawl. I refreshed a page and it was suddenly inching along at worse than a snail's pace. I'm using a USB trackball mouse. This is only affecting Firefox; no other applications have this issue. Using Windows 10.

Here's what I've tried so far:

• Restart Firefox
• Started Firefox in Safe Mode
• Restart computer
• Create a new profile in Firefox
• Check my mouse's firmware
• Try a different mouse

There was another question about this years ago, but the accepted answer about accidentally enabling a Windows accessibility feature doesn't say which feature it is or how to disable it (if that's indeed the case). The link also seems to redirect to a generic accessibility page.

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

• Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
• setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
• In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
• Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
• Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.