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having downloaded firefox on new sony vaio with windows 7 it will not run..help please

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tilly623
tilly623
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I have downloaded Firefox to my new laptop running windows 7 however when I open the desktop firefox will not respond. I have rebooted my machine, deleted and reloaded software without success. Having previously used firefox on old machine I really want to use this again. thanks for any help you can offer. regards

I have downloaded Firefox to my new laptop running windows 7 however when I open the desktop firefox will not respond. I have rebooted my machine, deleted and reloaded software without success. Having previously used firefox on old machine I really want to use this again. thanks for any help you can offer. regards