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lockwise code error

  • 2 svar
  • 1 har dette problem
  • 4 visninger
  • Seneste svar af Sebu

Sebu
Sebu
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Hello, I con't connect to my lockwise app on android I just install.

  1. I enter my email
  2. I enter my password
  3. I recevied my code
  4. Enter my code in the code field

The message is wrong code even if I enter the right code

Hello, I con't connect to my lockwise app on android I just install. # I enter my email # I enter my password # I recevied my code # Enter my code in the code field The message is wrong code even if I enter the right code

Alle svar (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Are you making multiple attempts?

If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

Sebu
Sebu Spørgsmålsstiller
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Hi Seburo and thankyou for your help.

Seburo a écrit
Hi Are you making multiple attempts? If so, please appreciate that each time you try, you trigger an email to be sent. Please try to set up an account once and wait for the code to come through.

I'll wait to receive the code before a new attempt yes. Everytime I receive 2 email with the same code seems odd.