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How do I cancel my subscription to Mozilla VPN?
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How to cancel your subscription at any time.
At any point, you have the option to terminate your Mozilla VPN subscription by disabling the auto-renew feature.
Obsah:
You can cancel your subscription to Mozilla VPN at any time. Canceling your VPN subscription will turn off auto-renew and the VPN will stop working when your subscription period ends.
{note}Canceling your subscription will not delete your Firefox account.{/note}
Visit your subscription settings on the [https://subscriptions.firefox.com/subscriptions Firefox accounts] page. You can also access this page through the VPN app:
#Open Mozilla VPN.
#Click (or tap) the {menu Settings} icon [[Image:vpn settings icon|width=20]].
#Select your username or profile.
#The panel that opens next displays more details about your subscription.
#Click (or tap) {button Manage subscription} at the bottom.
#Your Firefox accounts subscription page will open.
#Click (or tap) '''Cancel''' next to ''Mozilla VPN'' to cancel your subscription.
{note}'''Note:''' If you purchased the Mozilla VPN subscription through an app market (Apple App Store or Google Play Store), your purchase is subject to that app market's rules. Follow the steps in the links below to request a refund on each platform:
*[https://support.apple.com/en-us/HT202039/ Apple Store]
*[https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid/ Google Play Store]
{/note}
=Related articles=
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links -->
*[https://support.mozilla.org/en-US/kb/how-do-i-uninstall-mozilla-vpn?utm_source=-vpn-related How do I uninstall Mozilla VPN?]
*[https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn?utm_source=-vpn-related How do I request a refund for Mozilla VPN?]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?]
At any point, you have the option to terminate your Mozilla VPN subscription. By doing so, the auto-renew feature will be disabled and your VPN service will cease to function upon the conclusion of your subscription period.
{note}Canceling your subscription won't delete your Firefox Account. In case you don't have other Mozilla services linked to your Firefox Account and wish to delete it, check [[How do I delete my Firefox account?]] for details.{/note}
Visit your ''subscription settings'' on the [https://subscriptions.firefox.com/subscriptions Firefox accounts page] or access it through the VPN app doing the following:
#Open Mozilla VPN.
#Select the {menu Settings} icon [[Image:vpn settings icon|width=20]].
#Select your username or profile.
#;[[Image:Select VPN user]]
#The panel that opens next displays more details about your subscription.
#At the bottom, select {button Manage subscription}.
#;[[Image:Manage subscription VPN]]
#Your Firefox accounts ''subscription page'' will open.
#Select '''Cancel''' next to ''Mozilla VPN'' to terminate your subscription.
{note}'''Note:''' If you purchased the Mozilla VPN subscription through Apple App Store or Google Play Store, your purchase is subject to the store's terms and conditions for terminations. Check the links below for details on how to request a refund on each platform:
*[https://support.apple.com/en-us/HT202039/ Apple Store]
*[https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid/ Google Play Store]
{/note}
=Related articles=
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links -->
*[https://support.mozilla.org/en-US/kb/how-do-i-uninstall-mozilla-vpn?utm_source=-vpn-related How do I uninstall Mozilla VPN?]
*[https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn?utm_source=-vpn-related How do I request a refund for Mozilla VPN?]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/where-can-i-see-my-mozilla-vpn-subscription-information?utm_source=-vpn-related Where can I see my Mozilla VPN subscription information?]