Thunderbird Community Forum

I was using Thunderbird 153.4.0esr 64-bit and my send feature on GMail stopped working. It just spun and spun with no connection.

So, I removed the GMail account from my accounts list and then tried re-adding it, but only received the following error (see image attached). This implies what? I have an account at GMail already? I have a remnant of the previous working account in my configuration? It was working fine until today.

I'm using the automatically derived ports (993 inbound and 465 outbound). That error message appears immediately after having clicked the "Continue" button.

System:

 Kernel: 6.8.0-147-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.41 wm: xfwm4 v: 4.18.0 with: xfce4-panel
   tools: light-locker vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22.2 Zara
   base: Ubuntu 24.04 noble

I am a bit of a noob, and probably out of my depth, so please bear with me. It also is a bit of a confusing situation so I hope that I can explain it clearly.

A while ago, Thunderbird stopped working. Whenever I tried starting it up, I got an error message saying that Thunderbird wasn't responding. I thought there might be a problem with some update so I decided that I would reinstall the program. As I went to back up my profile, I found out that there were actually two profile folders where in the past I would only find one. I chose to back up both, and procede with de- and re-installing Thunderbird. After doing so I tried to integrate the old profiles back into the new installation. At first, I chose the largest of the to profile maps and copied it where I found it before the re-installation. I created a new profile using the old profile folder through the User Profile menu. This seemed to work! However, I noticed something. I have two e-mail accounts running in this profile. One IMAP and one POP. I noticed that the POP account was missing about a years worth of old e-mails. As if it stopped saving them at some point. I figured they must be in the other profile folder I found before the re-installation. I tried creating a new profile with this profile but when starting up Thunderbird afterwards I once again got the 'Thunderbird isn't responding' message. So I reverted back to the first profile I made, the one with the missing e-mails. Appart from those e-mails, it seemed to be working well. To get back what was missing, I tried copying the files in the "inbox.sbd" of the back up that wasn't responding into the back up that was responding, thinking that if it messed something up, I could just CTRL + Z my way out of trouble. It seemed that there were three locations in the functioning back up that I could copy the files into, each having the server name of the e-mail account that I was missing e-mails from. I tried copying the files in each of them, each time removing the files through 'undo' before trying the next location. As this seemed unsuccesfull I tried restarting Thunderbird again (having removed the copied files from all locations) which resulted in the following error message:

In a pink screen that I have never seen before. After this I tried removing all profiles and starting again with a fresh copy of the backed up profile folder as I figured I might have accidentally changed something in the profile folder I was using. This however keeps giving the same error message.

Clearly, I messed something up. But I don't know what. Can anybody help? One last thing I noticed that in the 'Mail' folder within the profile folder, there where three folders with the server name before, now there is only one. I guess this is a clue?

All help is welcome!

When editing a contact in Address Book, after selecting a time zone from the drop down menu and saving the contact, only the first 7 characters of the time zone string are displayed in the contact view. When reopening the contact for editing, the time zone field is shown as empty again.

I'm using Thunderbird on Ubuntu 24 and have some messages in some mailboxes that have lost their headers. I'm trying to fix them.

Early (1980's command line mail & mailx) mbox files were pure text with messages delimited by a blank line followed by a line starting with 'From ' (or possibly 'From: '). When I open a Thunderbird mbox file in 'vi' it is 'converted', or so it says. I'm wondering what this 'conversion' is and why it's needed.

Please could someone tell me what the strict rule that delimits messages in a Thunderbird mbox file is, and what is it that 'vi' cannot handle that requires 'conversion'?

Thanks

153.3.1esr (64-bit) Thunderbird Meadow Thunderbird Snap for Ubuntuubuntu-snap-build - 1.0

Hi I have four IMAP email accounts configured in Thunderbird. Three get email from my servers the fourth from Google mail.

I am finding that one of the accounts emails are also ending up in Google mail, the other two are functioning normally.

I have checked for email forwarding etc and cannot find anything.

I removed the account, leaving the Gmail account alone, from my mobile and the phenomenon stops till I fire up the PC.

Anyone got any ideas?

Jules

I like using Threads, to keep repeated exchanges together.

Today, I selected one of my emails, then Edit as New, to edit and send some of the content to a couple others, independent of the thread.

but now, those emails to others are linked to the initial thread with the original recipient. I do not want them to be linked to that conversation thread, but instead for them to be in their own thread if a continuing email exchange occurs with these.

I do not want to remove them from history, but rather to merely break the existing link to the thread involving a totally unrelated recipient.

Hello !

I'm using Thunderbird in the dark mode. When I open the detail of an event in the agenda, the text is still written in black, on a gray background so this is not really readable (cf linked screen shot)

At some points I had similar issue with mails, but I found the little button "toogle dark mode for mail" that allow to keep the dark mode for thuderbird but show the mail with white background and black text.

Is there a similar functionality for the agenda ?

Thanks !

I have two different email accounts in Thunderbird. For the last few days, my Yahoo mail will not download. I can go to Yahoo, but prefer not to. My other account will download. I have just noticed that it seems to be downloading the same eight or nine emails over and over.

Thunderbird in Linux has worked perfectly for me for many year. This is my first ever problem with emails not downloading through Thunderbird.

What could be the problem?

Hello,

There is apparently a bug in the latest release of Thunderbird, which has broken the callbacks for Yahoo! IMAP email using OAuth. Potentially, it may actually be a problem with Yahoo!, and how https://api.login.yahoo.com is attempting to reopen Thunderbird after logging in, as the process has changed. I've already reverted back to the ESR Thunderbird channel once, but on a recent update the issue was reintroduced. Screenshots are included.

Thanks for any assistance.

Hello,

Is there a method to export my emails in EML format instead of Mbox without using third-party software? Are there any settings in the configuration editor that could change the default Mbox format?

Thank you

I was very frustrated that in 156.0.1 (157 as of today) on Arch there is no option to minimize to tray when closing. Now i do not know what is the cause of this, but i was unable to find any working solution ... FOR A PROBLEM SOLVED ~12 YEARS AGO >:(. Eventually resigned to system solution using SysTray-X which eventually worked.

               `ooo/                    OS: Arch Linux x86_64
             `+oooooo:                  Kernel: Linux 7.2.9-arch1-1
       ./ooosssso++osssssso+`           Desktop Environment: KDE Plasma 6.7.5
      .oossssso-````/ossssss+`          Window Manager: KWin (Wayland)

1) pacman -S systray-x 2) check plug-in in Thunderbird is present 3) change Thunderbird shortcuts to add env.variables "Exec=env MOZ_ENABLE_WAYLAND=0 GDK_BACKEND=x11 thunderbird %u"

I get your begging for money, you are obviously young, I have donated more money to you already than all my other email providers combined, period, you will allow me to move , remove as much as I want or I can delete you and you lose any future donations, but ticking me off with this we think this is junk crap trying to get more money from me only makes me want to DELETE YOU YOUNG PEOPLE, you act just like your buddy Google, lmk Anthony, or stop the bs

What do I have to do to get help in this Forum? This is the second time I've posted a Question seeking help, and yet again it is being ignored. Do I have join some secret clique or group? If so please tell me?

Due to issues with upgrading from Ubuntu 24.04.1 to 26.04.1, I decided to just start from scratch with a new clean install.

After finalising the install, I copied across my Thunderbird data to the new partition, merging directories as the data copied across. But, somewhere in the transfer I lost about the last two years emails, with only emails up until 12/24 being available.

There are a lot a important emails I need to recover, and I'm guessing they're still on my PC, in the old partition, and I desperately need help to recover them.

Thunderbird will not download mail. It sends this: "The certificate for inbound.att.net does not come from a trusted source." "Location: inbound.att.net:995" Then it sends the data with the certificate information. I am not a programmer, I do not understand what I am supposed to do to get it going again.

I'd like to resize an embedded image in an email. The bottom right handle is on the far right side. If I attempt to hover over the handle a scrollbar obscures the handle: it is not possible to grab it and resize the image.

How do I resize large images in Thunderbird emails?

As per title, if I have a large enough distn list I get a warning bar (see image) with The x recipients in To and Cc will see each other's address. You can avoid disclosing by using Bcc instead. Then two options, which appears to require a response. ( I haven't tested not acknowledging it and sending a blank email to one of my large lists as I don't want to appear incompetent to all my work colleagues)

This helpful warning is (emotively) treating me like an idiot. I am well aware of the 3 categories and I know how to use them. I don't need to be told each time and have to choose. I don't need a warning, if I stuff up that's my problem.

The issue for me is that recently I have started to use some larger distn lists so it's occurring too frequently.

Have searched but so far missed any option or config setting to disable this. Can anyone please advise how to do so, if it is possible.

This isn't asking for a debate on whether or not it's a good idea to warn people who don't understand email sending options (you can guess my view but each to their own). I'm simply asking is there a way to turn this behaviour off and stop TB from wasting my time requiring a response.

Thanks.

Good morning,

I am requesting assistance for a recent problem I have encountered sending attachments with email messages I am sending. There is no problem with sending the message itself. And have noticed no problems with receiving messages. When I attempt to send an attachment with a message I am sending, a click on the "attach" icon in the upper right-hand corner of the email screen, provides no response. I didn't notice a problem with this function in past weeks.

I appreciate your assistance. Thank you.

Tom Macciaro

I have installed Thunderbird on Linux on a chromebook. When I try to add my (gmail) email account in the Thunderbird account setup screen, it hangs up trying to authenticate the Google password for the gmail account. I have scrupulously checked and rechecked the password and the server details, and they are all correct. Why won't Thunderbird accept the password for my gmail account? Or is something else not right?

I upgraded my system to Kubuntu 26.04 LTS and started Thunderbird. The window where messages are listed was covered with Thundrbird presentation asking for donation. Only edge of one message is seen above the presentation and I cannot get to the list