Local Folder Space

I bought Thunderbird because Gmail kept telling me I reached my 15gb limit. I thought I could transfer my emails to my local hard drive thereby freeing up my Gmail accou… (read more)

I bought Thunderbird because Gmail kept telling me I reached my 15gb limit. I thought I could transfer my emails to my local hard drive thereby freeing up my Gmail account. Now Thunderbird is saying I have reached my limit as well. Is there a limit on transferring emails to your hard drive? What am I doing wrong?

Open

Received Address book contact goes to 'spam' folder

I can send a message to one of my address book contacts without issue, but their replay always winds up in my spam folder. I click on "not" spam, but that does not resol… (read more)

I can send a message to one of my address book contacts without issue, but their replay always winds up in my spam folder. I click on "not" spam, but that does not resolve the issue. I do 'not' have an issue with any other of my address book contacts.

This has gone on for a while.

Thanks in advance for any suggestions.

Open 1

Disable users ability to ask for read receipts

Hi folks, I'm managing a group of users, all using Thunderbird as email clients. I want to disable the users ability to ask for read receipts. I have succeeded to disable… (read more)

Hi folks, I'm managing a group of users, all using Thunderbird as email clients. I want to disable the users ability to ask for read receipts. I have succeeded to disable read receipt confirmation in a policies.json file, but I also want to block the users from asking for read receipts. I have scanned the different options, but nothing that seems suitable exist.

I would be grateful for help here.

Best regards,

Peter

Open 2

Folder Pane only opens/closes using the menu and cannot be "sized"

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutio… (read more)

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutions have not worked. A full uninstall (Revo Uninstall) and completely new profile has not fixed the problem. Folder pane only responds to the menu setting and is only Open/close but no sizing.

Open 11

I have twice created a new address book, but when I return to Thunderbird the next day the address book has disappeared

I create a new address book in Thunderbird. I add several email addresses to that book. I close Thunderbird at the end of the day. When I open Thunderbird the next day,… (read more)

I create a new address book in Thunderbird. I add several email addresses to that book. I close Thunderbird at the end of the day. When I open Thunderbird the next day, the new address book has disappeared. Any idea what I am doing wrong, missing?

Open 2

Calendar (Thunderbird 152 on Windows 11) keeps asking authentication to gmail ( oauth ) at startup

I just upgraded from thunderbird 140 to 152 on Windows 11. I have master password setup. Every times I start thunderbird, calendar keeps asking for authentication ( oa… (read more)

I just upgraded from thunderbird 140 to 152 on Windows 11. I have master password setup.

Every times I start thunderbird, calendar keeps asking for authentication ( oauth ) , I did login successfully and was able to view and modify my events.

After a couple of startup I decided to click on the close button of the oauth authentication windows for calendar. I still able to see and modify my calendar successfully. Is it a bug or I miss something in the calendar settings  ?

Thanks

Open

Thunderbird keeps asking for password for 3 email accounts several times

I have 3 email accounts which i unified. when log in I get prompted to enter password for all three accounts which I do, then I get prompted again to enter the password … (read more)

I have 3 email accounts which i unified. when log in I get prompted to enter password for all three accounts which I do, then I get prompted again to enter the password to all Password Manager to save my passwords which I do not want and therefore I uncheck it for all three; I then get prompted again for all three which I enter password, then I get imap login error on my main account which I click cancel a few times before it goes away,

I use Thunderbird portable. How do I fix this issue. it should be that one enters the password for each account once not three to four times. I do not want to use Password Manager to Save my accounts.

Also if ever I have to change password how do I do that? thank for your help.

I have the portable version, download from portable apps website.

Open

How to synchronise Thunderbird between several computers

I've been trying to find a way of synchronising Thunderbird data, principally addressbooks, messages and calendar data, between several PCs. I've tried to do this with a … (read more)

I've been trying to find a way of synchronising Thunderbird data, principally addressbooks, messages and calendar data, between several PCs. I've tried to do this with a file synchronisation program called Allway Sync but it's become clear it's not just a case of copying changed data between the profiles of the different systems.

It seems the only way to do it is by exporting the profile data to a zip file then importing it to the other systems. That would be a rather clunky solution but I could live with it. However the size of the profile folder on my main workstation is now around 5GB so that doesn't appear to be possible.

I should be extremely grateful for any suggestions on how to accomplish the synchronisation if it is at all possible.

My main workstation is running Windows 7 Professional SP1. The others are running Windows 10 Home and Windows 10 Professional

Open 5

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (read more)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 3

suggestion about password change

I changed my password in my email provider. TB kept saying that it was the wrong password. After a few unsuccessful tries I rebooted tb. It worked. Then, whenever I opene… (read more)

I changed my password in my email provider. TB kept saying that it was the wrong password. After a few unsuccessful tries I rebooted tb. It worked. Then, whenever I opened tb it asked for password. I then tried checking 'password manager' and it remembered the password. Fine. Could have been easier. 1. Notice that tb requires reboot to accept password change. 2. Explanation that password manager is "remember password so you don't need to enter every time".

A little more nitpicking: For as long as I have used tb I cannot print a selection of an email. It wants to print the whole thing, along with headers. I have to select, copy, paste to notepad, then print. Could be easier.

Open 1

People do not receive my emails

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent fo… (read more)

People are not receiving my emails. I am receiving other peoples emails. I am using Linux Mint 22 and Thunderbird 140.11.1esr. If I send an email and look in the sent folder, it shows that it has been sent. If I log into my Bell Webmail portal and check the sent folder there, it shows that the email has been sent. But no one gets my emails. If I send an email from my Bell Webmail portal, people receive that email. I have re-installed Thunderbird and allowed Thunderbird to autofil the incoming and outgoing server information after entering my user name and password. No change. I have contacted Bell my internet provider and they have told me that because I can send from the Webmail portal and not from my Desktop, it is a Thunderbird problem. It seems that this problem may have start just after Thunderbird received an update about 2-4 weeks ago. It has been around a month since the last time I had a back and forth email exchange. Searching the forum has been difficult to find an issue similar to mine. Any help would be appreciated. Robert

Open 4

Latest TB update on Win11 and still every incoming email is marked as read when I have not opened it

Within the last 6 weeks I migrated to Win11. I migrated my apps that would work and Thunderbird also. Got a recent update of TB. Finally MOSTLY disabled the bloody awful … (read more)

Within the last 6 weeks I migrated to Win11. I migrated my apps that would work and Thunderbird also. Got a recent update of TB. Finally MOSTLY disabled the bloody awful thread thing in TB (seems to be folder specific??!).

But ever since running on Win 11, I cannot stop TB from marking my messages as read even if I have never opened them. Even If I never use another device to connect with email. I try things and sometimes it works for like a day and then poof! : any email that comes in is read as per TB.

It is killing me. I run my biz on email and if it is unread I give it low priority. But turns out it is marked read without any action from me. I get a LOT of emails.

Really! I do no want to migrate to another email program.

I am fluent with regedit and can hack a .ini file. Point me in the right direction please.

help!

Open

I disabled Automatically mark messages as read but it isn't working

I just installed Thunderbird on an up to date Windows 11 PC and unchecked the box Automatically mark messages as read, but it keeps marking all of my messages as read. He… (read more)

I just installed Thunderbird on an up to date Windows 11 PC and unchecked the box Automatically mark messages as read, but it keeps marking all of my messages as read.

Help please!

Open 12 2 128

I can't receive e-mails

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yester… (read more)

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!

Open 7

When I try to add a new contact the box is 3/4 off the screen to the right

When I try to add a new contact the box is 3/4 off the screen to the right. there is a opaque square where the box should be, Ive tried the alt/space/m/arrow thing but th… (read more)

When I try to add a new contact the box is 3/4 off the screen to the right. there is a opaque square where the box should be, Ive tried the alt/space/m/arrow thing but that's not working, also tried every suggestion from chatgpt, nothing working, reinstalled with No change Win10

Solved 2

Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 34 63

Filtering email with future dates

I am getting a lot of email dated a month of more in the future. How do I best filter these out as junk? I tried making a regular filter, but can't find a way to set it t… (read more)

I am getting a lot of email dated a month of more in the future. How do I best filter these out as junk? I tried making a regular filter, but can't find a way to set it to "greater than today."

Open 1