IMAP server errors Yahoo mail

Hi All, I am on the latest release 156.0 on Windows 10. I have 3 email accounts, 2 gmail and 1 yahoo. The Yahoo account has been giving me problems since the last 2 weeks… (read more)

Hi All,

I am on the latest release 156.0 on Windows 10. I have 3 email accounts, 2 gmail and 1 yahoo. The Yahoo account has been giving me problems since the last 2 weeks. Mind that yesterday I have a completely new Windows 10 installation so also TB installation is new.

I have renewed the Oath login, all messages were downloaded without a problem, but once in a while I get different notifications about server errors such as the ones below. There's also a third type of message error but haven't been able to get a screenshot of it.

Could someone please help me to solve this issue? I really don't understand why the problem is intermittent. Thanks in advance!

Open 5

How to backup my local folder?

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles befo… (read more)

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles before reinstalling, as I am having an annoying issue with g-mail (I don't HAVE a gmail any more, but Thunderbird wants to login to gmail every time I open it). I only want to backup the "local" folder, as, so I want to reinstall the accounts one by one from scratch. In that way I hope, I can purge Thunderbird of the gmail. Now the question: How do I backup the local folder in a way that makes it easy to import it back after all the reinstallment?

Open 22

Problem after closing Yahoo email account

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over th… (read more)

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Open 27

Thunderbird 155.0 crashes when launching on macOS macOS 15.0.1, even in Safe Mode

I run Thunderbird on MacOS for some years without a problem. Now, after a hard reboot, Thunderbird won't launch anymore. I tried reinstalling to no avail. Is there anythi… (read more)

I run Thunderbird on MacOS for some years without a problem. Now, after a hard reboot, Thunderbird won't launch anymore. I tried reinstalling to no avail. Is there anything I could do here? Or do you need any more info? The crash report is as follows:



Translated Report (Full Report Below)


Process: thunderbird [8297] Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 155.0 (15526.8.28) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2026-09-09 13:49:46.3562 +0200 OS Version: macOS 15.0.1 (24A348) Report Version: 12 Anonymous UUID: A83FED70-635C-4178-5B0E-2FB36A313750

Sleep/Wake UUID: 9CEF8430-EEF8-43BB-AC16-8A9FF7407F51

Time Awake Since Boot: 25000 seconds Time Since Wake: 7284 seconds

System Integrity Protection: enabled

Crashed Thread: 0 MainThread Dispatch queue: com.apple.main-thread

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: GUARD_TYPE_MACH_PORT Exception Codes: 0x0000000000000203, 0x0000000000000000

Termination Reason: Namespace GUARD, Code 2305843146652647939

Thread 0 Crashed:: MainThread Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca7f4 0x2f35dd000 + 105830388 5 XUL 0x2f9ac4183 0x2f35dd000 + 105804163 6 XUL 0x2f9ac2884 0x2f35dd000 + 105797764 7 XUL 0x2f865b45b 0x2f35dd000 + 84403291 8 XUL 0x2f8685615 0x2f35dd000 + 84575765 9 XUL 0x2f868d2af 0x2f35dd000 + 84607663 10 XUL 0x2f868d80f 0x2f35dd000 + 84609039 11 thunderbird 0x10d03ab2a 0x10d03a000 + 2858 12 dyld 0x7ff8153342cd start + 1805

Thread 1:: AsyncSignalControlThread 0 libsystem_kernel.dylib 0x7ff81568187a read + 10 1 XUL 0x2f825612a 0x2f35dd000 + 80187690 2 XUL 0x2f82560dd 0x2f35dd000 + 80187613 3 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 4 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 2:: RegisterFonts 0 CoreFoundation 0x7ff81573a759 CFStringGetCharacters + 98 1 CoreFoundation 0x7ff815803d71 CFURLCreateFilePathURL + 1086 2 libFontRegistry.dylib 0x7ff81e9c2201 TLocalFontRegistryImp::RegisterFont(__CFURL const*, __CFDictionary const*, unsigned int, unsigned int, __CFError**) const + 459 3 libFontRegistry.dylib 0x7ff81e9c2c32 TLocalFontRegistryImp::RegisterFonts(__CFArray const*, __CFDictionary const*, unsigned int, unsigned int, __CFArray const**, __CFArray const**, __CFArray const**) const + 182 4 libFontRegistry.dylib 0x7ff81e9de0ff XTRegisterFonts2 + 701 5 CoreText 0x7ff817d6db29 _CTFontManagerRegisterActionFontsForURLs(__CFArray const*, CTFontManagerScope, bool, Action, __CFArray const**) + 339 6 CoreText 0x7ff817d6eef7 _CTFontManagerRegisterActionFontURLs(__CFArray const*, CTFontManagerScope, bool, Action, URLTrust, __CFArray const*, bool (__CFArray const*, bool) block_pointer) + 42 7 XUL 0x2f4b40609 0x2f35dd000 + 22427145 8 XUL 0x2f4b5deba 0x2f35dd000 + 22548154 9 libnss3.dylib 0x2da8bb369 0x2da709000 + 1778537 10 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 3: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0

Thread 4: 0 libsystem_kernel.dylib 0x7ff815680e0e mach_msg2_trap + 10 1 libsystem_kernel.dylib 0x7ff81568f622 mach_msg2_internal + 84 2 libsystem_kernel.dylib 0x7ff815687f16 mach_msg_overwrite + 649 3 libsystem_kernel.dylib 0x7ff8156810ff mach_msg + 19 4 XUL 0x2f9aca16d 0x2f35dd000 + 105828717 5 XUL 0x2f9acaeac 0x2f35dd000 + 105832108 6 XUL 0x2f9acad91 0x2f35dd000 + 105831825 7 XUL 0x2fb206fa9 0x2f35dd000 + 130195369 8 libsystem_pthread.dylib 0x7ff8156c2253 _pthread_start + 99 9 libsystem_pthread.dylib 0x7ff8156bdbef thread_start + 15

Thread 5: 0 libsystem_pthread.dylib 0x7ff8156bdbcc start_wqthread + 0


Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x000000001000000a  rbx: 0x00000002db928340  rcx: 0x00007ff7b2ec4af8  rdx: 0x0000003480000013
 rdi: 0x00000002db928340  rsi: 0x0000000400000011  rbp: 0x00007ff7b2ec4b60  rsp: 0x00007ff7b2ec4af8
  r8: 0x0000000000000000   r9: 0x0000000000000001  r10: 0x0000000000002303  r11: 0x0000000000000206
 r12: 0x00000000000007d0  r13: 0x0000000400000011  r14: 0x0000000000000000  r15: 0x0000000000000001
 rip: 0x00007ff815680e0e  rfl: 0x0000000000000206  cr2: 0x0000000000000000
 

Logical CPU: 0 Error Code: 0x0100002f Trap Number: 133


Binary Images:

      0x10d03a000 -        0x10d042fff org.mozilla.thunderbird (155.0) <4c4c4439-5555-3144-a100-2f79b5ba51e1> /Applications/Thunderbird.app/Contents/MacOS/thunderbird
      0x10d168000 -        0x10d1dcfff libmozglue.dylib (*) <4c4c4442-5555-3144-a1b2-7d8d2d6587df> /Applications/Thunderbird.app/Contents/MacOS/libmozglue.dylib
      0x10d077000 -        0x10d083fff com.apple.CoreWiFi (1.0) <c356ba94-c112-3326-9011-74fc0bb4dfde> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
      0x10d444000 -        0x10d5dffff CoreWiFiOld.dylib (*) <d5ce0007-36ac-37a1-a5d7-07ad7365e60a> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFiOld.dylib
      0x10d056000 -        0x10d057fff com.apple.IO80211 (1.0) <c0791260-3db4-30e8-962c-1d7a90bbe2d5> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211
      0x10d061000 -        0x10d061fff com.apple.WiFiPeerToPeer (652.55.0) <6de18c87-b584-3fba-b9f2-5439ee94f3f7> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeer
      0x17689e000 -        0x1768f1fff IO80211Old.dylib (*) <d5ce0007-f5f4-3ab8-a256-05df5202823b> /System/Library/PrivateFrameworks/IO80211.framework/Versions/A/IO80211Old.dylib
      0x1e640b000 -        0x1e6432fff WiFiPeerToPeerOld.dylib (*) <d5ce0007-9684-3a09-bf78-fb3a4f8bb7b1> /System/Library/PrivateFrameworks/WiFiPeerToPeer.framework/Versions/A/WiFiPeerToPeerOld.dylib
      0x2da709000 -        0x2da9d5fff libnss3.dylib (*) <4c4c449b-5555-3144-a1ce-153a9242e9fd> /Applications/Thunderbird.app/Contents/MacOS/libnss3.dylib
      0x2dbc97000 -        0x2dc767fff libgkcodecs.dylib (*) <4c4c4478-5555-3144-a176-a5710479f9c6> /Applications/Thunderbird.app/Contents/MacOS/libgkcodecs.dylib
      0x10d400000 -        0x10d423fff liblgpllibs.dylib (*) <4c4c44b4-5555-3144-a1b9-b5c664969bb6> /Applications/Thunderbird.app/Contents/MacOS/liblgpllibs.dylib
      0x10d06b000 -        0x10d06bfff com.apple.framework.CoreWLAN (16.0) <cf40012c-37ff-356e-863f-24c150978974> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
      0x25d475000 -        0x25d4effff CoreWLANOld.dylib (*) <d5ce0007-0117-3ddb-beb8-5886a5f8b758> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLANOld.dylib
      0x2f35dd000 -        0x2fe8e2fff XUL (*) <4c4c44ee-5555-3144-a15b-7a3b6ab61736> /Applications/Thunderbird.app/Contents/MacOS/XUL
      0x10d42f000 -        0x10d430fff org.mozilla.channelprefs (1.0) <4c4c4410-5555-3144-a148-95c735c87f29> /Applications/Thunderbird.app/Contents/Frameworks/ChannelPrefs.framework/ChannelPrefs
   0x7ff815680000 -     0x7ff8156bbfff libsystem_kernel.dylib (*) <10094a6c-fa57-367f-b06e-7c449ea31285> /usr/lib/system/libsystem_kernel.dylib
   0x7ff81532e000 -     0x7ff8153ba32f dyld (*) <69c73748-37ae-3a6f-83af-690645c3da75> /usr/lib/dyld
              0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
   0x7ff8156bc000 -     0x7ff8156c7fff libsystem_pthread.dylib (*) <c0db9cf9-86ec-31d4-a557-2c07945fd8f2> /usr/lib/system/libsystem_pthread.dylib
   0x7ff81572b000 -     0x7ff815bcaff2 com.apple.CoreFoundation (6.9) <541c6f06-0abc-39f5-a7d2-3cad5db19c04> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
   0x7ff81e9af000 -     0x7ff81e9faff7 libFontRegistry.dylib (*) <31b7fceb-b146-3e8d-a297-87c67730f388> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
   0x7ff817c31000 -     0x7ff817e51ff5 com.apple.CoreText (841.0.0.1) <c3eb23cc-fc68-312e-bc9d-8e28a4a44da3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=1.3G resident=0K(0%) swapped_out_or_unallocated=1.3G(100%) Writable regions: Total=7.6G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=7.6G(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

Activity Tracing 256K 1 Kernel Alloc Once 8K 1 MALLOC 550.1M 21 MALLOC guard page 24K 6 STACK GUARD 56.0M 6 Stack 12.0M 6 VM_ALLOCATE 132.0M 18 VM_ALLOCATE (reserved) 7.1G 10 reserved VM address space (unallocated) __CTF 824 1 __DATA 30.4M 877 __DATA_CONST 95.2M 881 __DATA_DIRTY 2560K 333 __FONT_DATA 2352 1 __INFO_FILTER 8 1 __LINKEDIT 186.2M 17 __OBJC_RO 76.1M 1 __OBJC_RW 2354K 2 __TEXT 1.1G 902 __TPRO_CONST 272K 2 dsce.got 124K 1 dyld private memory 512K 2 mapped file 53.2M 51 owned unmapped memory 20K 1 shared memory 1124K 9

===== ======= =

TOTAL 9.4G 3151 TOTAL, minus reserved VM space 2.3G 3151



Full Report


{"app_name":"thunderbird","timestamp":"2026-09-09 13:49:48.00 +0200","app_version":"155.0","sroute_id":12,"slice_uuid":"4c4c4439-5555-3144-a100-2f79b5ba51e1","build_version":"15526.8.28","platform":1,"bundleID":"org.mozilla.thunderbird","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0.1 (24A348)","roots_installed":0,"name":"thunderbird","incident_id":"D8368554-B699-4AD8-A8A6-2C4175E89A69"} {

 "uptime" : 25000,
 "procRole" : "Background",
 "version" : 2,
 "userID" : 501,
 "deployVersion" : 210,
 "modelCode" : "MacBookPro15,2",
 "coalitionID" : 1356,
 "osVersion" : {
   "train" : "macOS 15.0.1",
   "build" : "24A348",
   "releaseType" : "User"
 },
 "captureTime" : "2026-09-09 13:49:46.3562 +0200",
 "codeSigningMonitor" : 0,
 "incident" : "D8368554-B699-4AD8-A8A6-2C4175E89A69",
 "pid" : 8297,
 "cpuType" : "X86-64",
 "roots_installed" : 0,
 "bug_type" : "309",
 "procLaunch" : "2026-09-09 13:49:45.0052 +0200",
 "procStartAbsTime" : 25995372141555,
 "procExitAbsTime" : 25996722299153,
 "procName" : "thunderbird",
 "procPath" : "\/Applications\/Thunderbird.app\/Contents\/MacOS\/thunderbird",
 "bundleInfo" : {"CFBundleShortVersionString":"155.0","CFBundleVersion":"15526.8.28","CFBundleIdentifier":"org.mozilla.thunderbird"},
 "storeInfo" : {"deviceIdentifierForVendor":"1F778C59-C2BF-597B-B4D7-068A27420DA1","thirdParty":true},
 "parentProc" : "launchd",
 "parentPid" : 1,
 "coalitionName" : "org.mozilla.thunderbird",
 "crashReporterKey" : "A83FED70-635C-4178-5B0E-2FB36A313750",
 "codeSigningID" : "org.mozilla.thunderbird",
 "codeSigningTeamID" : "",
 "codeSigningFlags" : 570490881,
 "codeSigningValidationCategory" : 1,
 "codeSigningTrustLevel" : 4294967295,
 "bootSessionUUID" : "3B94A2DF-4DD0-4B72-9BCF-22A7621B9373",
 "wakeTime" : 7284,
 "sleepWakeUUID" : "9CEF8430-EEF8-43BB-AC16-8A9FF7407F51",
 "sip" : "enabled",
 "sroute_id" : 12,
 "exception" : {"port":515,"signal":"SIGKILL","guardId":0,"codes":"0x0000000000000203, 0x0000000000000000","violations":["ILLEGAL_MOVE"],"message":" ILLEGAL_MOVE on mach port 515 (guarded with 0x0000000000000000)","subtype":"GUARD_TYPE_MACH_PORT","type":"EXC_GUARD","rawCodes":[515,0]},
 "termination" : {"namespace":"GUARD","flags":2,"code":2305843146652647939},
 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
 "faultingThread" : 0,
 "threads" : [{"threadState":{"r13":{"value":17179869201},"rax":{"value":268435466},"rflags":{"value":518},"cpu":{"value":0},"r14":{"value":0},"rsi":{"value":17179869201},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":225485783059},"r10":{"value":8963},"r9":{"value":1},"r15":{"value":1},"rbx":{"value":12273746752},"trap":{"value":133},"err":{"value":16777263},"r11":{"value":518},"rip":{"value":140703487757838,"matchesCrashFrame":1},"rbp":{"value":140701835479904},"rsp":{"value":140701835479800},"r12":{"value":2000},"rcx":{"value":140701835479800},"flavor":"x86_THREAD_STATE","rdi":{"value":12273746752}},"id":803926,"triggered":true,"name":"MainThread","queue":"com.apple.main-thread","frames":[{"imageOffset":3598,"symbol":"mach_msg2_trap","symbolLocation":10,"imageIndex":15},{"imageOffset":63010,"symbol":"mach_msg2_internal","symbolLocation":84,"imageIndex":15},{"imageOffset":32534,"symbol":"mach_msg_overwrite","symbolLocation":649,"imageIndex":15},{"imageOffset":4351,"symbol":"mach_msg","symbolLocation":19,"imageIndex":15},{"imageOffset":105830388,"imageIndex":13},{"imageOffset":105804163,"imageIndex":13},{"imageOffset":105797764,"imageIndex":13},{"imageOffset":84403291,"imageIndex":13},{"imageOffset":84575765,"imageIndex":13},{"imageOffset":84607663,"imageIndex":13},{"imageOffset":84609039,"imageIndex":13},{"imageOffset":2858,"imageIndex":0},{"imageOffset":25293,"symbol":"start","symbolLocation":1805,"imageIndex":16}]},{"id":804035,"name":"AsyncSignalControlThread","threadState":{"r13":{"value":0},"rax":{"value":4},"rflags":{"value":519},"cpu":{"value":0},"r14":{"value":123145365204839},"rsi":{"value":123145365204839},"r8":{"value":804035},"cr2":{"value":0},"rdx":{"value":1},"r10":{"value":12868005512},"r9":{"value":18446744069414584320},"r15":{"value":12855254214},"rbx":{"value":4516467360},"trap":{"value":133},"err":{"value":33554435},"r11":{"value":518},"rip":{"value":140703487760506},"rbp":{"value":123145365204880},"rsp":{"value":123145365204824},"r12":{"value":0},"rcx":{"value":123145365204824},"flavor":"x86_THREAD_STATE","rdi":{"value":3}},"frames":[{"imageOffset":6266,"symbol":"read","symbolLocation":10,"imageIndex":15},{"imageOffset":80187690,"imageIndex":13},{"imageOffset":80187613,"imageIndex":13},{"imageOffset":25171,"symbol":"_pthread_start","symbolLocation":99,"imageIndex":18},{"imageOffset":7151,"symbol":"thread_start","symbolLocation":15,"imageIndex":18}]},{"id":804036,"name":"RegisterFonts","threadState":{"r13":{"value":12249394624},"rax":{"value":12248738960},"rflags":{"value":582},"cpu":{"value":0},"r14":{"value":123145365738174},"rsi":{"value":12248738944},"r8":{"value":47},"cr2":{"value":0},"rdx":{"value":140704608934656,"symbolLocation":0,"symbol":"OBJC_CLASS_$___NSCFString"},"r10":{"value":14520574096406667351},"r9":{"value":1081004648057274360},"r15":{"value":0},"rbx":{"value":46},"trap":{"value":222},"err":{"value":0},"r11":{"value":18446620940592555649},"rip":{"value":140703488517977},"rbp":{"value":123145365738096},"rsp":{"value":123145365738064},"r12":{"value":12248738944},"rcx":{"value":281474976712588},"flavor":"x86_THREAD_STATE","rdi":{"value":7}},"frames":[{"imageOffset":63321,"symbol":"CFStringGetCharacters","symbolLocation":98,"imageIndex":19},{"imageOffset":888177,"symbol":"CFURLCreateFilePathURL","symbolLocation":1086,"imageIndex":19},{"imageOffset":78337,"symbol":"TLocalFontRegistryImp::RegisterFont(__CFURL 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Open 22

Keep getting requests to confirm email password when SENDING emails

Mozilla Thunderbird installed on new WINDOWS 11 laptop in May 2026 as an email client for BT MAIL. It has continued to function without issue until early September. At wh… (read more)

Mozilla Thunderbird installed on new WINDOWS 11 laptop in May 2026 as an email client for BT MAIL. It has continued to function without issue until early September. At which point it became an issue with sending emails difficult and mostly impossible. When sending I have been prompted to enter my account password, sometimes this would be accepted, but often not as the outgoing email would fail to be sent. The reason given that Thunderbird could not connect to the outgoing BT MAIL SMTP server, even though none of these settings had been changed since installation using IMAP. However a connection test is always a positive result and a certificate is provided. As I write today i have been able to send and/or FWD a few emails, but have no confidence that this will be the case going forward. Last week I made a one off donation to Thunderbird and after rebooting the laptop, I was able to send messages, but only for that day ! The sending issue reappeared the next day.

Open

Some emails are showing up blank, with no sender or subject

On 28 August I received a blank email with just the sender and subject showing. Since then I have sporadically received completely blank emails, with no sender or subject… (read more)

On 28 August I received a blank email with just the sender and subject showing. Since then I have sporadically received completely blank emails, with no sender or subject, while others are arriving as normal. The same is happening when I open Thunderbird on my mobile, but not on my laptop which has an older version installed. It would seem that the issue is caused by update 153.1.1esr, as that was released on 28 Aug.

Can I revert to a previous version of Thunderbird or is there another way to fix this, thanks.

Solved 3 2

Unable to create an outbound smtp server.

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive) On a roll I then tried to migrate from Plusnet to Greenby. Can succes… (read more)

Installed Thunderbird in August 26. Successfully added Outlook and Gmail accounts (send and receive)

On a roll I then tried to migrate from Plusnet to Greenby. Can successfully receive emails via IMAP.plus.net server. But could not send mails from Greenby (other accounts still OK)

Traced problem via forum query 31???? to inability to create a new SMTP server for outbound mail. After entering all data in the outbound server there is no response whatsoever to clicking add button (ie no error messages or servers added to SMTP list)

Then tried to delete the partially active Greenby account via clicking delete button in account setting window. No response. Account still present.

Does anyone have any suggestions to solve this before I try the doomsday action of deleting and reinstalling Thunderbird.

TIA Phil

Open 2

Thunderbird not finding local folders or historic emails after installation on a new PC

I have copied Thunderbird folder from C:users\maris\AppData\roaming on old PC. Had it working on the new PC, but it suffered an unrecoverable error during a windows updat… (read more)

I have copied Thunderbird folder from C:users\maris\AppData\roaming on old PC. Had it working on the new PC, but it suffered an unrecoverable error during a windows update after only five days. Other reinstalled apps now running OK, but have been unable to replicate the successful installation from a few days ago. Found additional profiles in profiles.ini and deleted them. Made no difference!

Open 2

I have been told by OZ lotteries that your emails are being soft bounced with the error "Email is not delivered because the mailbox is full or for other reasons"

I have been told by OZ lotteries that my emails are being soft bounced with the error "Email is not delivered because the mailbox is full or for other reasons". They sugg… (read more)

I have been told by OZ lotteries that my emails are being soft bounced with the error "Email is not delivered because the mailbox is full or for other reasons". They suggested my email inbox is Full but that's not the case. Any suggestions as how I can fix this please?

Open 1

Unified Folders - Wrond "Sent"

Have recently upgraded to 156.0 and I find that the "Sent" folder in the Unified Folders shows the wrong folders. They are the same as the "Inbox" folder as you can see … (read more)

Have recently upgraded to 156.0 and I find that the "Sent" folder in the Unified Folders shows the wrong folders. They are the same as the "Inbox" folder as you can see in the attached photo. What do I need to do to correct this?

Open 2

Upgrade from 155.0 to 155.0.1 was unstable, reverted

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screensh… (read more)

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screenshot attached).

I tried installing a fresh 155.0 over, that did not work; but, a restore of the prior app from my Time Machine did work -- that is, the application not the user profile data.

I just thought this was strange; never ran into it.

If there is an issue and I can help test it usefully, I happy to do so (I have backups! LOL).


Forrest

Solved 3

How can I manage downloaded media files from Thunderbird attachments?

I’m trying to understand how Thunderbird handles links to online media when an email contains a link to a photo or video rather than a normal attachment. For example, if … (read more)

I’m trying to understand how Thunderbird handles links to online media when an email contains a link to a photo or video rather than a normal attachment.

For example, if an email contains a link to public Instagram media, I may open it in the browser and use a browser-based option such as Indown.mobi to work with the media. Is there any Thunderbird setting that affects how these external media links are opened or handled?

I’m mainly interested in understanding whether Thunderbird treats these differently from normal attachments and whether there is a recommended workflow for managing them.

Open 1

Recover from computer crash restoration to new Tnderbird install

HELP‼ Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer… (read more)

HELP‼

Are there any •SERIOUS• “Thunderbird” savvy computer geeks in 155.0that could help me merge “old” user profile directories from *crashed* computer to a new computer without messing up either one?🙏

i used to do this stuff (with my eyes closed) but I no longer remember if I had breakfast today and they are my wife’s files! 🤬

I have new notebook computer plus the •entire• old computer data on a USB stick.

Open 1 1

Microsoft account team messge in correspondents

Hi Today, several emails that I have received, which I think were sent from an Outlook account, have, instead of what I would expect to see as the sender's address under … (read more)

Hi Today, several emails that I have received, which I think were sent from an Outlook account, have, instead of what I would expect to see as the sender's address under correspondents, have Microsoft account team <account-security-noreply@accountprotection.microsoft.com> When I click on the email, I can see the genuine sender's address This has only happened today At least one of the emails that I received came from someone that I know uses Outlook Any ideas? Thanks

Open 1