Showing questions tagged:

When I work in Wix or Canva, my work is not being saved. I've been told to clear my Firefox cache/cookies. I've been told that Firefox is clashing with these programs. Help please.

I am editing in Wix and Canva. My designs and edits are not being saved automatically. I have been told this is because Firefox is clashing with those programs. I cleared… (read more)

I am editing in Wix and Canva. My designs and edits are not being saved automatically. I have been told this is because Firefox is clashing with those programs. I cleared the cache as advised. But this issue is still happening. What can I do? Maybe not work in Firefox with these sites?

Open 1 11

Microsoft 365 rendering glitch?

Firefox (for iOS) has been my default personal and work browser on an older Mac laptop for some time with no issues. This weekend, however, I encountered an issue signing… (read more)

Firefox (for iOS) has been my default personal and work browser on an older Mac laptop for some time with no issues. This weekend, however, I encountered an issue signing into my employer's corporate Microsoft 365 system. I could complete my login but the landing page appeared to only partially load and I was stuck there as all the functions available on either the sidebar or main pane were unresponsive. The "All Apps" option in the sidebar was also missing. Has this issue been identified? Is there a fix in the works? I've just troubleshot this with our tech support and it is browser-specific; I'll use Opera as a work-around for now but hope to return to Firefox soon.

Open 17

No puedo usar la cámara si el micrófono de safari

help?” I am trying to use Firefox/Safari on my iPhone to access a website that requires camera and microphone access. When I reach the permission prompt, the browser gets… (read more)

help?”

I am trying to use Firefox/Safari on my iPhone to access a website that requires camera and microphone access. When I reach the permission prompt, the browser gets stuck or does not allow me to continue even after granting permissions. I already checked settings and allowed camera and microphone, but the issue persists. The page shows a message related to “official browser support” and freezes on the permission screen.

Open 1 18

Firefox distorts website on my Mac-text too large or too small,overiding.

Websites open with extremely large text with text over riding each other. Using plus or minus changed size but it is still distorted with portion of text and photos parti… (read more)

Websites open with extremely large text with text over riding each other. Using plus or minus changed size but it is still distorted with portion of text and photos partially on top of each other. No problem using Safari but I have used Firefox for years and would like to keep it.

Open 28

Issue with Wix site not displaying correctly on Firefox Mobile, which Wix support says is a browser-side problem.

We are experiencing a display issue with our Wix-built website when accessed via Firefox Mobile (iOS). After troubleshooting with Wix Support, they confirmed the site’s c… (read more)

We are experiencing a display issue with our Wix-built website when accessed via Firefox Mobile (iOS). After troubleshooting with Wix Support, they confirmed the site’s code is clean and the issue is not on their end. Their official response was that this is a Firefox-specific problem and outside of Wix’s control. They advised us to reach out directly to the Firefox iOS Mobile development team for resolution.

Here is the relevant excerpt from Wix Support:

“This is an issue that is related to their browser specifically. So this will have to be fixed by Firefox. We suggest reaching out directly to their team for a fix to be put in place.”

We would appreciate guidance on whether this is a known compatibility issue, and if not, how we can collaborate to resolve it so that our site functions properly on Firefox Mobile.

Steps to Reproduce:

Open Firefox Mobile on iOS (latest version).

Navigate to our Wix site: moversandshakersdance.com/enroll

Try and fill out the form and experience the random zooming issues after text input on form fields.

Observe that as you go through the form Firefox randomly zooms in creating a frustrating user experience.

Compare with Safari/Chrome on iOS — site displays correctly there.

Collection of screen recordings of the issue on public drive here:

https://drive.google.com/drive/folders/1ph-MHrK_IdD2m0-MBl4WHm762o67ss3g?usp=drive_link

Drive

Open 27

Can't access a site but only on iOS device

Trying to access www.hlc.bike on my iphone but I get a cloudflare error 523 that the host can't be reached. I get an error with cloudflare. Browser is working, cloudflare… (read more)

Trying to access www.hlc.bike on my iphone but I get a cloudflare error 523 that the host can't be reached. I get an error with cloudflare. Browser is working, cloudflare is working but host error. I can visit the site fine on all my devices with firefox but not on my iphone.

Issue is the host is fine and will load on any other devices. This has been happening for a while now and I just can't figure it out. Enhanced tracking is off. Cookies have been cleared etc.

Will load fine on safari, edge and chrome on iOS.

Moderator note: This question has been edited to correct the formatting.

Open 2 71

Not displaying correctly in Firefox

I use Firefox on my iPhone for checking dashboards from TrendusAI, but recently some pages stop loading completely while Safari opens them without any problem. Clearing t… (read more)

I use Firefox on my iPhone for checking dashboards from TrendusAI, but recently some pages stop loading completely while Safari opens them without any problem. Clearing tabs did not help. Is there a Firefox iOS setting that could cause certain websites to hang while others still open normally?

Open 1 94

Script Error

Good morning, We are a farm and we link our piece of equipment to our iPad using an ip address. It gives us a script error when we try to log in. It just started randomly… (read more)

Good morning,

We are a farm and we link our piece of equipment to our iPad using an ip address. It gives us a script error when we try to log in. It just started randomly one day.

It still works on google but the program matches much better with Firefox so if we can do it that way that would be great.

Let me know if you can help!

Nathan

Open 88

Firefox/Safari

i'm sure this has been asked many times, but i can't determine how to get this link viewed correctly in firefox but opens no problem on safari: https://www.mlssoccer.com/… (read more)

i'm sure this has been asked many times, but i can't determine how to get this link viewed correctly in firefox but opens no problem on safari:

https://www.mlssoccer.com/mlsnext/tournaments/cup/qualifiers/standings/florida_regional

i have tried to go through the options available in the input field but don't see anything that allows me to say it's ok to open. there are other links with similar results and some i can resolve others i have no clue where to look further.

Open 7 131

iPad with Firefox won’t connect to Facebook only, something went wrong

On my iPad with Firefox I can’t connect to Facebook, can connect to all other sites. Even if I enter the web address get same result, it says something went wrong. Have c… (read more)

On my iPad with Firefox I can’t connect to Facebook, can connect to all other sites. Even if I enter the web address get same result, it says something went wrong. Have cleared all cache get same result. Tried safari browser and that connects fine so this is a Firefox problem. How can I save all tabs and favourites the reinstall or remove. Firefox version 143.2

Archived 3 120

I may be switching to Chrome

I keep having issues with Firefox, and many times I have to switch to another browser to get things done. Getting support from other accounts I usually have to change br… (read more)

I keep having issues with Firefox, and many times I have to switch to another browser to get things done. Getting support from other accounts I usually have to change browsers to be able to communicate with them. It makes me sad as I have been using Firefox for a LONG time, but it looks like I will be migrating over to Brave or Chrome..... sigh.....

Archived 1 95

Ever since last week, I can no longer log into my hotmail on firefox browser. Why?

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into… (read more)

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into my hotmail and outlook accounts. When i click on "hotmail sign in" located in my book marks, the log in page will not come up. The page seems to flash several times and then i get an emblem telling me "I cannot long in. Try again later". This has been happening for several days now. The only way i can check my email is either from my iPhone or a different browser than Firefox. Why won't Firefox allow me to log in?

Solved Archived 2 152

Smugmug

Smugmug stopped working overnight. We can't access our wedding pictures. I can tolerate features not working on other sites with Firefox but this truly is the last straw.… (read more)

Smugmug stopped working overnight. We can't access our wedding pictures. I can tolerate features not working on other sites with Firefox but this truly is the last straw. Safari here I come if this doesn't get resloved quickly.

Archived 1 96