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(POP3) Cannot delete folders from app or profile & "About Profiles" shows the wrong profile.

(115.18.0 (64-bit); POP3) Cannot delete folders from app or profile & "About Profiles" shows the wrong profile. This started when I simply attempted to rename a fol… (read more)

(115.18.0 (64-bit); POP3) Cannot delete folders from app or profile & "About Profiles" shows the wrong profile. This started when I simply attempted to rename a folder in Thunderbird, and emails disappeared *remain in old folder. QUESTION: Can I safely simply set the correct profile as the default (lojbsrwp.default)? ISSUES: -Troubleshooting information shows incorrect profile Roaming/Thunderbird/ (no files since 2017); Settings shows path to correct profile. -Two Profiles showing in /Thunderbird; one appears current. -Profile show folders that do not appear in Thunderbird -Folders w/numbers at the end of file name keep duplicating when I delete, but don't disappear from either -Thunderbird & Profile. Can't delete multiple, duplicated folders. Folders with end-numbers don't match between Thunderbird and Profile. -Troubleshooting information/About profiles/Current: Root Directory & Local Directory show incorrect profile. -Troubleshooting information/About profiles/DefalutOLD: Root Directory & Local Directory shows current profile in use.

Asked by torrey1222 1 day ago

Last reply by torrey1222 6 hours ago

did update today and lost all my bookmarks

new firefox update today plus windows update - get message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (read more)

new firefox update today plus windows update - get message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Have tried to restore - no luck. Other bookmarks - empty.

Lost all bookmarks

Asked by cobi12 7 hours ago

Cannot find a file named places.sqlite

I imported my bookmarks.json from another computer, via e.mail as I have always done for many years and used it to Restore my bookmarks. As it has happened a few times… (read more)

I imported my bookmarks.json from another computer, via e.mail as I have always done for many years and used it to Restore my bookmarks.

As it has happened a few times before the restoring went apparently well and I can find my bookmarks in the Library (via Manage Bookmarks) but the toolbar is still showing the previous content evn after restarting Firefox.

As I have done in previous cases I looked up for the places.sqlite file but could find it.

Here is what I did find:


<startcode>

arthur-lifebooke743:[arthur]:~$ ls /home/arthur/.mozilla/firefox

cajynx3c.default-release   installs.ini      'Pending Pings'    profiles.ini

'Crash Reports' mfe5h239.default 'Profile Groups' arthur-lifebooke743:[arthur]:~$ ls /home/arthur/.mozilla/firefox/Profile\ Groups 4d0dfc77.sqlite 4d0dfc77.sqlite-shm 4d0dfc77.sqlite-wal arthur-lifebooke743:[arthur]:~$ ls /home/arthur/.mozilla/firefox/mfe5h239.default/ times.json arthur-lifebooke743:[arthur]:~$ ls /home/arthur/.mozilla/firefox/cajynx3c.default-release/ addons.json key4.db addonStartup.json.lz4 lock AlternateServices.bin logins-backup.json bookmarkbackups logins.json bounce-tracking-protection.sqlite minidumps broadcast-listeners.json notificationstore.json cert9.db permissions.sqlite compatibility.ini pkcs11.txt containers.json places.sqlite content-prefs.sqlite places.sqlite-shm cookies.sqlite places.sqlite-wal cookies.sqlite-wal prefs.js crashes protections.sqlite datareporting search.json.mozlz4 domain_to_categories.sqlite security_state domain_to_categories.sqlite-journal serviceworker.txt extension-preferences.json sessionCheckpoints.json extensions sessionstore-backups extension-settings.json settings extensions.json shield-preference-experiments.json extension-store SiteSecurityServiceState.bin extension-store-menus storage favicons.sqlite storage.sqlite favicons.sqlite-shm storage-sync-v2.sqlite favicons.sqlite-wal times.json formhistory.sqlite webappsstore.sqlite gmp-gmpopenh264 webappsstore.sqlite-wal handlers.json xulstore.json arthur-lifebooke743:[arthur]:~$ ls /home/arthur/.mozilla/firefox/cajynx3c.default-release/

<endcode>


My question is: "Should I delete </home/arthur/.mozilla/firefox/cajynx3c.default-release/places.sqlite> since there is no such file in the <Profile Group> folder?

Asked by fred.myra 15 hours ago

Cannot access accounts after upgrading to Mac OS Tahoe 26.0.1

I recently upgraded to Mac OS Tahoe 26.0.1 and opened Firefox as usual. None of my accounts are visible and when I try to follow instructions to go to settings and find m… (read more)

I recently upgraded to Mac OS Tahoe 26.0.1 and opened Firefox as usual. None of my accounts are visible and when I try to follow instructions to go to settings and find my profile I cannot do that either. I cannot change the search location when the account settings window opens.

I thought to do an update but everytime I go there I get the message that Firefox is up to date.

Does anyone have a solution?

Asked by macsmac1 2 days ago

unable to access profile from about:profile, can't transfer data to new profile management

The recent update to Firefox 144 seems to have completely broken my profiles. Previously, I had an additional profile that I could access and manage very easily from the … (read more)

The recent update to Firefox 144 seems to have completely broken my profiles. Previously, I had an additional profile that I could access and manage very easily from the about:profiles page.

After the update, clicking on "Launch profile in new browser" brings me to a completely blank screen. I can type in the search bar but after pressing enter absolutely nothing happens. (attached image)

I still have the data down the root directory. I tried following the instructions in this post https://support.mozilla.org/en-US/questions/1513880 to transfer my data to a new profile created from the new profile manager, but despite copying all the files from my old profile into the new one, absolutely nothing changed.

Honestly I would rather have the browser from the about:profiles page working again, but if that's not possible how do I transfer my profile data to the new profile manager?

I'm on windows 11, but I don't know why Firefox's troubleshooting page thinks I'm on Windows 10, if that matters.

Asked by ck 4 days ago